Business Process Excellence Analyst
2 days ago
Job Title: Business Process Excellence Analyst
We are seeking a motivated and detail-oriented Business Process Excellence Analyst to support the analysis and improvement of business processes within the NSW Government.
About the Role:
- Conduct process mapping workshops and create as-is/to-be processes for improved business outcomes
- Assist in writing business requirements, user stories, and acceptance criteria for seamless project delivery
- Liaise with key stakeholders to develop requirements that meet business needs and drive day-to-day performance improvements
- Collaborate with project counterparts in systems and analytics to define, refine, test, and deploy enhancement requirements
About You:
- A strong analytical and problem-solving mindset
- Excellent written and verbal communication skills
- Detailed-oriented with strong organizational skills
- The ability to document processes and procedures
Benefits:
- A competitive salary, starting at $97,027 + superannuation
- Hybrid working arrangements, allowing for flexibility and work-life balance
- Ongoing training and development opportunities to enhance your skills and career growth
About Revenue NSW:
- Revenue NSW is the state's principal revenue management agency
- We contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt
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