Food and Beverage Service Leader

1 week ago


Perth, Western Australia Accor Full time

Mercure Perth, a renowned hotel in the heart of Perth city, offers an exciting opportunity for a skilled Food and Beverage Service Leader to join our team.

Estimated Salary: AU$65,000 - AU$80,000 per annum

Job Overview

We are seeking a motivated and experienced individual to lead our food and beverage team during afternoon shifts. As a Food and Beverage Service Leader, you will play a vital role in delivering exceptional dining experiences for our guests.

Main Responsibilities:

  • Lead and supervise the food and beverage team to ensure high standards of service.
  • Oversee the setup, service, and breakdown of dining areas to create a welcoming atmosphere for guests.
  • Provide training and support to team members to foster a collaborative work environment.
  • Ensure menu knowledge is up-to-date and communicate effectively with the team.
  • Manage guest inquiries and feedback promptly and professionally.
  • Ensure the proper handling and settlement of customer accounts using our POS system.
  • Maintain high standards of cleanliness, hygiene, and food safety throughout the outlets.
  • Promote Mercure Perth by driving revenue and improving service efficiency.
  • Work closely with other departments to coordinate events and special functions as needed.

Requirements:

  • Responsible Service of Alcohol (RSA) certification.
  • Previous experience in a supervisory role within food and beverage operations.
  • Strong leadership skills and the ability to motivate a team.
  • Excellent communication and customer service skills.
  • Flexibility to work afternoon shifts and weekends is essential.

About Us:

Mercure Perth is part of Accor, a global hospitality company that values diversity and inclusion. We offer a range of benefits to our employees, including employee benefit cards, learning programs, and opportunities for career growth.



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