Food & Beverage Shift Manager

6 days ago


Perth, Western Australia Accor Full time
Lead a Team of Food and Beverage Professionals

We are seeking an experienced Food and Beverage Team Leader to lead our afternoon shift team at Mercure Perth.

About the Role:

The successful candidate will be responsible for leading and supervising the food and beverage team, ensuring high standards of service and quality. You will oversee the set-up, service, and breakdown of dining areas, providing training and support to team members as needed.

Key Responsibilities:

  • Lead and motivate a team of food and beverage professionals to deliver exceptional service to our guests.
  • Oversee the operational aspects of food and beverage services, including menu knowledge, inventory management, and cash handling.
  • Develop and implement strategies to improve service efficiency, drive revenue growth, and enhance the overall guest experience.
  • Manage guest inquiries and feedback promptly and professionally, ensuring that all concerns are addressed in a timely manner.
  • Work closely with other departments to coordinate events and special functions, promoting Mercure Perth's brand and reputation.

Requirements:

  • Responsible Service of Alcohol (RSA) certification.
  • Previous experience in a supervisory role within food and beverage operations, preferably in a hotel or hospitality environment.
  • Strong leadership skills, with the ability to motivate and develop a team.
  • Excellent communication and customer service skills, with a focus on delivering exceptional service to our guests.
  • Flexibility to work afternoon shifts and weekends, as we operate 7 days a week.

What We Offer:

  • A competitive salary package, estimated to be around $65,000 - $80,000 per annum, depending on experience.
  • An employee benefit card offering discounted rates at Accor worldwide hotels.
  • Opportunities for career development and growth within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

About Us:

Mercure Perth is a modern hotel located in the heart of Perth city, offering 239 well-appointed rooms and a range of amenities, including a restaurant, bar, heated rooftop swimming pool, spa, sauna, and gym.



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