Food & Beverage Shift Manager
6 days ago
We are seeking an experienced Food and Beverage Team Leader to lead our afternoon shift team at Mercure Perth.
About the Role:
The successful candidate will be responsible for leading and supervising the food and beverage team, ensuring high standards of service and quality. You will oversee the set-up, service, and breakdown of dining areas, providing training and support to team members as needed.
Key Responsibilities:
- Lead and motivate a team of food and beverage professionals to deliver exceptional service to our guests.
- Oversee the operational aspects of food and beverage services, including menu knowledge, inventory management, and cash handling.
- Develop and implement strategies to improve service efficiency, drive revenue growth, and enhance the overall guest experience.
- Manage guest inquiries and feedback promptly and professionally, ensuring that all concerns are addressed in a timely manner.
- Work closely with other departments to coordinate events and special functions, promoting Mercure Perth's brand and reputation.
Requirements:
- Responsible Service of Alcohol (RSA) certification.
- Previous experience in a supervisory role within food and beverage operations, preferably in a hotel or hospitality environment.
- Strong leadership skills, with the ability to motivate and develop a team.
- Excellent communication and customer service skills, with a focus on delivering exceptional service to our guests.
- Flexibility to work afternoon shifts and weekends, as we operate 7 days a week.
What We Offer:
- A competitive salary package, estimated to be around $65,000 - $80,000 per annum, depending on experience.
- An employee benefit card offering discounted rates at Accor worldwide hotels.
- Opportunities for career development and growth within the company.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
About Us:
Mercure Perth is a modern hotel located in the heart of Perth city, offering 239 well-appointed rooms and a range of amenities, including a restaurant, bar, heated rooftop swimming pool, spa, sauna, and gym.
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