
Senior Risk Resolution Specialist
6 days ago
Job Description:
We are seeking a highly skilled professional to fill the role of Senior Claims Consultant.
This position will be based in Perth, Western Australia and will require collaboration with our team and provision of onsite client servicing as needed.
Key responsibilities include:
- Triage all new claims received daily and distribute them according to established processes and protocols.
- Undertake technical claims administration, including gathering information, claim investigation and determination, drafting correspondence, instructing and managing external legal providers when necessary, calculating settlements and processing payments with support.
- Represent local governments in minor case claims when required.
- Identify and pursue opportunities for risk advice and timely claim resolution to achieve effective financial outcomes.
Requirements:
- Confident communication and professional interpersonal skills.
- Experience in claims consulting or related claims management roles.
- Ability to work effectively within a team environment.
- Skills in data analysis and claims management.
- Advocacy and negotiating skills.
What Sets You Apart:
- Familiarity with claims management and reporting systems.
- Ability to deliver client service results and recommendations onsite.
Why Choose Us:
- Hybrid working model supporting work-life balance.
- Opportunity to work with a leading public sector insurance portfolio.
- Collaborative and supportive team environment.
- Professional development and career growth opportunities.
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