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Office Operations Specialist

3 weeks ago

Mackay, Queensland, Australia beBeeBranch Full time $80,000 - $90,000
Operations Manager Job

This is a key role in our business where you will oversee the daily operations of our showroom, warehouse, logistics, and admin. As an experienced manager, you will be responsible for leading our team to achieve operational efficiency, sales performance, and process compliance.

Key Responsibilities:

  • Oversee daily branch operations across showroom, warehouse, logistics, and admin.
  • Coordinate staffing, resource allocation, and scheduling to maximise workflow efficiency.
  • Ensure operational compliance with company procedures and safety standards.
  • Monitor inventory levels, manage stock movement, and maintain accurate reporting.
  • Lead and support commercial fit-outs and delivery logistics.
  • Drive the implementation of corporate strategies and continuous process improvement.
  • Coach and manage team performance with clear KPIs and accountability.
  • Engage in sales activity, customer interactions, and showroom presentation as needed.
  • Take full responsibility for branch-level reporting, budgeting, and operational metrics.

What You'll Bring:

  • Proven experience in operations, retail, or branch management.
  • Strong leadership and communication skills – able to manage, train, and hold a team accountable.
  • A practical, hands-on approach to solving problems and improving processes.
  • Organised, detail-focused, and confident working with systems and reports.
  • A willingness to learn and adapt – furniture industry experience is great but not essential.
  • A customer-first mindset and ability to juggle competing priorities in a busy environment.
  • Demonstrated ability to communicate with a wide range of stakeholders including customers, team members, suppliers, and head office.

Company Overview:

Our company has been providing high-quality office furniture solutions to businesses throughout Australia for over 30 years. We have developed a deep understanding of the business furniture market and pride ourselves on exceeding our customers' expectations.

Benefits:

  • No weekends or nights
  • Opportunity to lead a high-performing branch
  • Structured, operational role