
Front Line Ambassador
2 weeks ago
We are seeking a friendly and organized individual to join our team as a key member of our front desk. As the first point of contact for our patients, you will play a vital role in providing exceptional customer service.
- Welcome and greet new and ongoing patients, creating a warm and welcoming environment
- Answer phone calls and respond to patient inquiries in a timely and efficient manner
- Schedule appointments with our therapists, ensuring maximum efficiency and minimizing wait times
- Update patient information in our system, maintaining accuracy and attention to detail
- Develop your knowledge of our services and provide recommendations to patients
About You:
- You have excellent communication and interpersonal skills, able to build rapport with patients and colleagues alike
- You are highly organized and able to multitask, possessing a keen eye for detail and a passion for delivering exceptional results
- You are flexible and open to change, with a positive outlook on life and a commitment to learning and growth
About Our Practice:
- Empowering parents-to-be and equipping individuals to enjoy fulfilled pain-free lives
- Building genuine relationships with patients and providing individualized solutions that cater to their unique needs and lifestyle
Requirements:
- Experience in customer service or sales
- Experience speaking with customers over the phone
- Experience in an admin role
- Ability to travel to both Mount Waverley and Murrumbeena clinics
- Availability to work Saturday mornings
Benefits:
- Competitive hourly rate
- Employee discount
- Employee mentoring program
- Professional development assistance
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