Front Line Manager

6 days ago


Melbourne, Victoria, Australia beBeeCustomer Full time $80,000 - $90,000
Lead Front Desk Team

Elevate service standards, streamline front line operations and drive occupancy outcomes.

Key Responsibilities:
  • Champion a professional front desk experience, solve problems fast, exceed expectations and set the tone for resident care.
  • Own the leasing journey from enquiry to move-in, convert leads, maintain high occupancy and support business growth.
  • Recruit, train and mentor a high-performing crew, foster collaboration, lift performance and lead by example.
  • Deliver meaningful resident experiences through events, support and the Residential Life Program – making UniLodge feel like home.
  • Maintain high standards across safety, policy compliance and reporting, while supporting continuous improvement in line with values and procedures.
Requirements:
  • Unrestricted work rights in Australia.
  • Working with Children's Check (VIC).
  • Proficient in technology and confident in administrative systems.
  • Excellent communication skills and professional presentation.
  • Demonstrated leadership experience within hospitality or a similar setting.

At our organisation, we value exceptional customer service, teamwork and leadership. If you're a motivated individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.



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