Payment Processing Industry Professional
9 hours ago
The payment processing industry demands adaptable partnerships that enable businesses to thrive and grow.
A Canadian fintech pioneer has developed a modular technology platform that empowers leading companies to accept next-gen payments, offer various payout options, and benefit from risk and fraud management services.
With local acquiring in over 50 markets, 150 currencies, and 700 alternative payment methods, the company connects businesses to their customers worldwide.
We live by our core values and strive to continually improve our product while providing relentless customer service. We seek exceptional talent to join us on our journey.
Our mission is to deliver an outstanding experience to our merchants through all aspects of customer service and interaction.
We are looking for a Customer Support Specialist with a strong drive for results who will be responsible for maintaining ongoing customer relationships, administering support programs, contributing to sales, onboarding and training clients, and minimizing churn.
The ideal candidate will provide insights on client-to-business interactions, improve customer experience through product support, and handle customer requests effectively.
Key Responsibilities:
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