Payment Industry Compliance Specialist

We are seeking a seasoned Compliance Expert to join our team. As the ideal candidate, you will have extensive experience in payment industry compliance frameworks and be well-versed in embedding a positive and effective risk management culture.

The primary purpose of this role is to maintain and embed compliance and related risks within the change frameworks of our participation in card and payment schemes (including Visa, Mastercard, AMEX, EFTPOS, UPI, ACCC(CDR) as well as any emerging payment and data schemes).

This position reports directly to the Head of Payment Industry Compliance & Risk Enablement and is responsible for ensuring a positive risk and compliance culture where obligations are understood and prioritized appropriately within an agile environment.

• Ensure the Cuscal Compliance Framework including Cuscal's risk and compliance system is updated and adhered to.
• Support product domains in relation to effective management of compliance risks and manage payment industry reporting and audit to ensure on-time delivery.
• Review scheme bulletins, mandates etc., and work with the Domain to assess impacts and communicate to stakeholders.
• Build relationships with payment industry bodies and schemes; liaise with schemes to manage waivers, data integrity outcomes etc., and ensure timely resolution of open actions.
• Embed agile ways of working within the product domains to ensure understanding of scheme changes and compliance activities.
• Assist domains and clients to raise and manage issues, including internal escalation of potential scheme breaches and monitoring the status of business actions to resolve issues.
• Manage reviews of non-compliance to examine root causes and identification of treatment actions.
• Improve compliance maturity and management through key metrics, ensuring appropriate oversight of compliance items within the Domain backlog.
• Perform compliance reviews to ensure adherence to key obligations.
• Coordinate annual attestations from clients and other independent reviews.
• Assist in identifying and assessing industry and regulatory changes.
• Maintain documentation of key compliance processes and review existing processes to ensure they meet best practices.

• Extensive experience in payments industry compliance framework, ideally in a payments or financial services environment.
• A sound understanding of compliance principles, structures, and processes within an agile environment.
• Proven evidence of strong relationship management, presentation, negotiation skills, and ability to positively influence.
• Ability to demonstrate, analyze, and interpret business and technical operations impacts and needs of internal and external stakeholders and clients.
• Experience in managing compliance changes and initiatives, including supporting delivery and delivered risks through risk-in-change build and maintenance.

We offer a diverse and inclusive workplace where talented individuals choose to work. Our hybrid model provides flexible work arrangements while offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.