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Clinical Receptionist

2 months ago

Surry Hills, New South Wales, Australia Torrens Global Education Services Pty Limited Full time
Opportunity Summary

We are seeking a skilled and enthusiastic Clinical Receptionist to join our team at The Practice Wellbeing Centre Student Clinic. As a key member of our team, you will provide exceptional customer service, administrative support, and reception services to our student practitioners, clinic clients, and academic supervisors.

Key Responsibilities
  • Provide professional and friendly reception and administration services to the student practitioners, clinic clients, and academic supervisors.
  • Manage patient records, appointments, and billing in a timely and accurate manner.
  • Respond to customer inquiries, resolve issues, and provide information on clinic services and policies.
  • Collaborate with the Clinic Practice Manager and other team members to ensure seamless operations and high-quality patient care.
  • Maintain confidentiality and handle sensitive information with discretion.
Requirements
  • 2 years' experience in a customer-facing role, preferably in a healthcare or administrative setting.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a team environment and adapt to changing priorities.
  • Strong attention to detail and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A chance to make a positive impact on the lives of our students and clients.