File Management Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $88,000

**Document Management Specialist Role**

We are seeking a highly organized and detail-oriented individual to join our team as a Document Management Specialist.

This is a temporary secondment until 3rd January 2025, offering the opportunity to work in a dynamic environment and contribute to the success of our organization.

As a Document Management Specialist, you will be responsible for:

  • Seeking information from medical professionals and maintaining regular communication to ensure timely receipt of medical information;
  • Arranging independent medical examinations and providing relevant correspondence to stakeholders;
  • Preparing correspondence to workers, employers, and other stakeholders in response to queries or claims processing;
  • Responding to claim-related queries and referring complex issues to senior team members;
  • Contributing to team goals and supporting a positive working environment;
  • Ensuring privacy checks are conducted and completed accurately in claim files.

To be successful in this role, you will need:

  • Excellent organizational and time management skills;
  • Strong attention to detail and ability to prioritize tasks;
  • Familiarity with MS Office products;
  • Excellent customer service skills and ability to work effectively in a team environment.

As part of our team, you can expect:

  • A supportive and inclusive workplace culture;
  • Access to over 10,000 on-demand learning resources and programs for career development;
  • Deals and discounts across retail, tech, and travel brands;
  • Initiatives to support financial wellness and employee share purchase program.

At our organization, we value diversity, equity, and inclusion. We strive to create an environment where everyone feels welcome and empowered to contribute their unique perspectives and talents.

If you require any adjustments or support during the recruitment process, please do not hesitate to reach out for a confidential conversation.

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