File And Administration Assistant
2 weeks ago
File and Administration Assistant (Medico Legal)
MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Lex Medicus is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.
Lex Medicus is an established and reputable medico-legal provider, operating for 13+ years. Lex Medicus is privileged to collaborate with over 220+ experienced and credentialed medical experts, spanning over 50 specialties. Together, we are committed to delivering impartial, fit-for-purpose and high-quality medico-legal reports and impairment services throughout Australia.
Job Description
The File and Administration Assistant is responsible for tracking, compiling, cross-referencing and preparation of all pre-appointment documentation in line with Lex Medicus' agreed timeframes. The File and Administration Assistant ensures the quality of pre-appointment documentation in line with Standard Operating Procedures, expert preferences and legislative/jurisdictional requirements. The File and Administration Assistant provides excellent customer service, timely resolution of issues and supports in the provision of factually accurate and timely reports.
The role includes but is not limited to:
Pre-appointment checking, chasing and preparation of all report files;
Pre-appointment preparation of templates for experts and transcribers;
Provide exceptional customer service and product/service information;
Resolve emerging problems and handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, record customer interactions and escalation;
Support the Clinic Coordinator in management of reception on day to day basis;
Greet and sign in experts and examinees to Lex Medicus' offices.
Qualifications
Study, experience or qualifications in allied health, legal or insurance industries – highly regarded
High level of written and verbal communication skills;
Good computer skills, particularly with Microsoft Office;
Strong attention to detail;
Strong organisational and time management skills;
Problem-solving & initiative;
Adaptability and reliability;
High level of personal accountability;
Demonstrated ability to work as part of a team;
Commercial acumen and genuine enthusiasm to build relationships and provide excellent customer service.
Additional Information
You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Wellness and Fitness Services
#J-18808-Ljbffr
-
File and Administration Assistant
2 weeks ago
Melbourne, Victoria, Australia MedHealth Full timeJob DescriptionThe File and Administration Assistant is responsible for tracking, compiling, cross-referencing and preparation of all pre-appointment documentation in line with Lex Medicus' agreed timeframes. The File and Administration Assistant ensures the quality of pre-appointment documentation in line with Standard Operating Procedures, expert...
-
File and Administration Assistant
2 weeks ago
Melbourne, Victoria, Australia MedHealth Full timeJob DescriptionThe File and Administration Assistant is responsible for tracking, compiling, cross-referencing and preparation of all pre-appointment documentation in line with Lex Medicus' agreed timeframes. The File and Administration Assistant ensures the quality of pre-appointment documentation in line with Standard Operating Procedures, expert...
-
Data File
2 weeks ago
Melbourne, Victoria, Australia Axsys Full timeHi And thanks for stopping by- We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start,...
-
Data File
2 weeks ago
Melbourne, Victoria, Australia Myob Full timeHi And thanks for stopping byWe're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start,...
-
Career Starter: Administrative Support
2 weeks ago
Melbourne, Victoria, Australia beBee Administration Full time $56,000 - $67,200Would you like to start your career in administration by supporting the Department of Education? We have a unique opportunity for a Business Trainee who wants to gain valuable work experience and formal training while earning a certificate.This 12 month traineeship provides administrative support to the Schools and Regional Services team to ensure the...
-
Senior Corporate Filing Specialist
1 week ago
Melbourne, Victoria, Australia beBeeInsolvencyAccountant Full time $80,000 - $130,000About This OpportunityWe seek an experienced professional to manage corporate files and work under senior management.Main ResponsibilitiesOversee the administration of corporate casesCollaborate with senior managers on file management strategiesDevelop and implement efficient filing systemsAnalyze data to identify trends and areas for improvementMaintain...
-
Administration Assistant
2 weeks ago
Melbourne, Victoria, Australia Page Personnel Full timeOpportunity to join a vibrant and supportive culture- 3 month contract with opportunities to extend**About Our Client**:A leading law firm located in the heart of Melbourne CBD. They pride themselves in providing expert advice, outstanding service, and tailored solutions to assist clients both across Australia and internationally. A new opportunity has...
-
Administration Assistant
2 weeks ago
Melbourne, Victoria, Australia Sulzer Full timeServices_APAC-E693Administration Assistant - Full Time - Laverton North, AustraliaJoin our Services_APAC team within Services division in Australia as Administration Assistant to help us take Sulzer to the next level.**Your main tasks and responsibilities**:- Ensure all visitors coming onsite are signed in through our Who's on Location program.- Filing,...
-
File Management Officer
2 weeks ago
Melbourne, Victoria, Australia Allianz Australia Full time**FILE MANAGEMENT OFFICER - PERSONAL INJURY - MELBOURNE, VIC (6 MONTH CONTRACT)**At Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to...
-
File Management Officer
2 weeks ago
Melbourne, Victoria, Australia Allianz Australia Full time**FILE MANAGEMENT OFFICER - PERSONAL INJURY - MELBOURNE, VIC**At Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring...
