Insurance Professional

2 weeks ago


Melbourne, Victoria, Australia beBeeUnderwriter Full time $80,000 - $120,000
Job Title: Accident & Health Underwriter

The Accident & Health Underwriter plays a pivotal role in driving business growth and delivering exceptional customer service within the VIC Accident & Health Division. Key responsibilities include underwriting new business, renewals, and endorsement changes, while providing proactive support to Chubb's producers and customers.


Underwriting Quality and Expertise:
  • Evaluate, accept, or decline new business, renewal business, and endorsement requests based on Chubb underwriting guidelines to ensure profitability and growth of the A&H portfolio.
  • Achieve or exceed retention targets for renewals both on a premium and policy count basis.
  • Achieve or exceed quality audit expectations and ensure thorough and accurate file documentation is upheld.
  • Prepare referrals to senior underwriters, providing risk analysis, rating and recommendations.
  • Play a key role in Peer Review audits as directed.
  • Assist A&H Manager in providing input on profit analysis, market, and environment analysis.

Broker Relations and Service Delivery:
  • Establish and maintain professional, strong, long-term working relationships with producers through regular scheduling and attendance of broker visitations.
  • Where applicable, establish relationships with a set number of new producers (new meaning new to Chubb).
  • Monitor workloads and manage peak periods where required. i.e. seasonal business.
  • Ensure all work processes align with and adhere to Chubb customer service expectations.
  • Foster and promote a culture of excellence in service delivery through your communication and professionalism with internal and external stakeholders.

Team Collaboration & Operational Efficiency:
  • Solicit and share information on competitors pricing, product and selection criteria and suggest adjustments in business approach accordingly.
  • Ensure that process improvements are effectively executed, and benefits realised.
  • Assist peers and managers with product and business queries.
  • Assist members of the Claims Department with any queries.
  • Where required, assist in coordinating producer functions and events.
  • Assist in general A&H Division matters as directed.
  • Attend A&H Division meetings where required and provide accurate and clear feedback on matters relating to the division.
  • Demonstrate ability to be a team player by actively participating in VIC Branch activities including cross-selling and sales meetings with other product lines.
  • Understand and utilise Chubb underwriting and workflow systems.

Requirements:
  • Strong written and oral communication skills.
  • A solid understanding of the Accident & Health product suite.
  • Strong negotiation and marketing skills.
  • Developing leadership skills with ability to coach and train others.
  • Strong organisational and analytical skills.
  • Strong understanding of underwriting policy practice and policy documentation requirements, including terms and conditions as defined by industry regulations.
  • Understanding the underwriting appetite of other departments.
  • Microsoft Word, Excel and PowerPoint proficiency.
  • Understanding of the insurance industry and Chubb's position in the market.

Benefits:
  • Flexible working approach via our


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