
Strategic Commercial Leader
1 week ago
This pivotal position is designed to drive sustainable revenue growth through commercial enterprises. The Head of Commercial Operations will play a key role in shaping the organisation's strategy and ensuring long-term sustainability.
Key Responsibilities:- Commercial Strategy & Revenue Growth
- Develop and implement a comprehensive commercial strategy to exceed ambitious targets and ensure long-term revenue growth.
- Manage and drive performance across all commercial enterprises, including retail sales in Op Shops, Rehoming Centres, Community Vet Clinic retail, and Corporate Business Partnerships.
- Develop and maintain a disciplined pipeline for all new and existing revenue opportunities.
- Corporate Partnerships & Stakeholder Management
- Lead the acquisition and management of strategic corporate partnerships, building strong, long-term relationships with corporate supporters.
- Collaborate and consult with leaders across various departments to deliver a well-rounded and cohesive commercial portfolio.
- Act as a key ambassador for the organisation, representing our mission and values in corporate and public settings.
- Operations
- Implement a concise reporting suite to track results, monitor performance against KPIs, and ensure data integrity and transparency.
- Oversee daily operations across all commercial sites, ensuring seamless processes and effective team management.
- A minimum of 5 years of progressive experience in a retail management or commercial leadership role, with a proven track record of meeting or exceeding KPIs.
- Multi-site management experience.
- Demonstrated success in building and managing corporate partnerships.
- Proven ability to lead change, manage projects, and engage stakeholders effectively.
- A tertiary qualification in business or a related discipline, or equivalent professional experience.
- A valid driver's licence and the commitment to attend all sites regularly.
- Exceptional Collaboration: You have a proven ability to collaborate, consult, and develop high-performing teams. You are skilled at driving change, managing projects, and engaging stakeholders effectively to achieve key outcomes.
- Expert Relationships & Communication: You are an expert relationship-builder with exceptional communication and negotiation skills. You can craft persuasive proposals and serve as a compelling advocate for our mission with a wide range of partners.
- Strong Commercial Acumen: You possess a deep understanding of commercial drivers and can develop and foster strategic partnerships that drive revenue and growth for the organization.
- Highly Organised: You have strong organisational skills and can effectively manage competing priorities in a dynamic and fast-paced environment.
- Mission-Driven: You are an energetic, purpose-driven professional with an unwavering commitment to our mission and values.
- Experience in the animal welfare industry.
- Experience in not-for-profit.
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