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Commercial Assessments Coordinator Specialist

3 weeks ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $89,500 - $105,000
Job Description

We are seeking a professional to coordinate assessing and towing workflows, providing claims and administrative support with exceptional customer service.

This role offers a great opportunity to develop skills and gain exposure across key operational areas.

The successful candidate will play a critical role in getting customers back on the road, ensuring operational efficiency while supporting internal stakeholders and customers.

Key Responsibilities:
  • Assessing & Towing Coordination: Coordinate and oversee towing operations, negotiating and managing towing and storage costs.
  • Claims Cost Management: Ensure accurate reserving and use of cost-effective fulfillment methods and suppliers.
  • Customer Service & Relationship Management: Manage inbound and outbound calls with customers, suppliers, and brokers related to Commercial Motor Claims.