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Customer Service Experience Evaluator

2 weeks ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,300
Job Description

We are seeking a skilled and experienced professional to fill the role of Customer Service Reviewer. As a Customer Service Reviewer, you will be responsible for visiting retail outlets, posing as a customer, and making detailed observations about your experience. You will then complete a survey online about your experience.

The ideal candidate will have an eye for detail, a good memory, reliable communication skills, and access to the internet. The number of assignments offered will depend on your availability, ability to successfully complete tasks, location, willingness to travel, flexibility, and reliability. Surveys can take from 10 minutes to 1 hour to complete.

About Us

Our company has been helping leading retail brands understand the experience they deliver to their customers for over 20 years.

Responsibilities
  • Visit retail outlets and pose as a customer
  • Make detailed observations about your experience
  • Complete a survey online about your experience
Requirements
  • Eye for detail
  • Good memory
  • Reliable communication skills
  • Access to the internet
Benefits
  • Flexible schedule
  • Opportunity to work with leading retail brands
  • Chance to provide valuable feedback to clients