Customer Experience Coordinator

3 weeks ago


Traralgon, Victoria, Australia Dental Corporation Full time

Discover a rewarding career with Dental Corporation as an Administrative Liaison Officer in Traralgon

Nestled in the picturesque East Latrobe Valley, our modern Care Home is a beacon of comfort. With 120 beds spread across various care units, our emphasis remains firmly on the holistic well-being of our residents.

To excel in this role, you will be responsible for delivering exceptional customer service to both internal and external stakeholders. This includes warmly welcoming prospective residents, assisting them throughout the admission process, and providing impeccable service at reception or through any form of communication.

As an Administrative Liaison Officer, you will play a vital role in enhancing our team's experience with precise rostering, recruitment, and onboarding tasks. You will also contribute to a customer-centric administrative experience within the Care Home, facilitating a great customer and employee experience.

The ideal candidate will possess strong interpersonal skills, effective communication skills – both verbal & written, and solid computer literacy, especially in Microsoft Word & Excel. A Certificate IV in Business Administration is desirable, along with experience in rostering and familiarity with Kronos or payroll systems.

We offer a competitive salary of $65,000 - $75,000 per annum, plus a range of benefits including a $5,000 retention bonus after 6 months, free select health insurance products for you and your immediate family up to $5,500k, and discounts on Bupa insurance & top retail brands like Apple, Optus, JB HiFi, New Balance, and more.

Please note that all employees will be required to complete pre-employment checks as part of the application process. To learn more about working at Dental Corporation, please visit our website: https://careers.dentalcorporation.com.au/



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