Customer Service Coordinator for Early Learning

3 weeks ago


Traralgon, Victoria, Australia Goodstart Early Learning Full time

At Goodstart Early Learning, we pride ourselves on providing a supportive and inclusive environment for our people to grow and develop.

Salary: $31.59 per hour

Job Description: As a Customer Service Coordinator, you will play a vital role in delivering exceptional customer service to our families and supporting the Centre Director to build strong relationships with the community.

About the Role:

  • Support the Centre Director to prioritise and build the centre's attendance pipeline
  • Deliver a high standard of customer service, including responding to enquiries in a friendly and professional manner
  • Perform key business administration tasks
  • Build and maintain strong relationships with families

About Goodstart Traralgon Conway Court:

  • An intimate 80-place centre with 6 small rooms
  • Inclusive team where the centre leadership celebrates everyone's differences
  • Strong connection to community
  • Centre Director who is passionate about supporting her team's personal development

What Goodstart can offer you:

  • Competitive pay above the national award rates
  • 15% discount off your childcare fees and up to 6 weeks paid parental leave
  • Paid professional development
  • Two wellbeing days included in your personal leave per year
  • Free annual flu shot (optional)
  • Option to purchase extra leave for even greater work-life balance
  • First Nations Support and Cultural Leave
  • Retail discounts on insurance, travel, and technology
  • Uniform allowance and employee referral program


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