UK Incoming

1 week ago


Ipswich, South Dakota, Australia XL CATLIN Full time
Position Overview:

The UK Incoming & Policy Administration Technician is an entry-level position within XL CATLIN, designed to provide essential support to international AXA entities. This role involves managing coverage arrangements for Property, Motor, and Liability insurance programs. Being part of the Middle Office function offers a unique opportunity to gain insights into the insurance industry from an operational perspective and enhance your professional skills.

Key Responsibilities:

  1. Collaborate with Producing Offices to handle referral documentation efficiently.
  2. Oversee and manage multiple email accounts, ensuring prompt responses and actions.
  3. Foster strong working relationships with all stakeholders and effectively manage escalations.
  4. Maintain accurate and up-to-date records of policy documents, certificates, and endorsements.
  5. Ensure timely delivery of documents to Clients and Brokers.
  6. Prepare and provide reports to the UK Incoming Team and Operations Manager.

You will report directly to the UK Policy & Wordings Team Leader.

Desired Skills and Qualifications:

  • Strong attention to detail in reviewing emails and policy documentation.
  • Effective communication skills for stakeholder interactions.
  • Able to work independently while being an integral part of a larger team.
  • Ability to develop and sustain positive working relationships within the organization.
  • Commitment to delivering exceptional service to clients, brokers, and AXA Companies.
  • Capability to prioritize tasks and manage time effectively, while proactively addressing potential delays with management.
  • Proficient in Microsoft Word and Excel.

XL CATLIN is recognized for its innovative approach to addressing complex risks. We cater to mid-sized enterprises, multinational corporations, and even exceptional individuals, providing not just re/insurance but reinventing the industry.

XL CATLIN is dedicated to equal employment opportunities and welcomes applicants from diverse backgrounds, regardless of gender, sexual orientation, age, ethnicity, marital status, religion, disability, or any other protected characteristic.


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