Retail Store Manager

1 week ago


Brisbane, Queensland, Australia Country Road Group Full time
Witchery Store Leadership Opportunity

As a key member of our retail team, you will play a vital role in driving sales, profit, and productivity in our stores. Your primary focus will be on creating a warm and genuine customer service experience, while also building a high-performing team that is empowered to exceed.

Key Responsibilities:

  • Drive a customer-centric culture, creating a welcoming and meaningful in-store experience
  • Assist in driving sales, profit, and productivity by ensuring the achievement of all key performance indicators as set by the business
  • Support the Store Manager in ensuring the team has a clear understanding of all business objectives, with a focus on commercial acumen
  • Inspire and empower your team through collaborative leadership, training, and development
  • Adhere to all company behaviors, policies, and procedures
  • Embody our key cultural values of:
    • Customer Obsessed
    • Collaborative
    • Inspirational
    • Responsible
    • Dedicated to Quality

Attributes You Possess:

  • A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation
  • Assist with managing budgets, interpreting financial reports, and generating efficient rosters
  • Support the Store Manager in managing the performance, productivity, training, and development of the team
  • Operational excellence, experience with stock control and visual merchandising
  • Ability to build strong relationships with stakeholders across the business

Why Work for Us:

  • A competitive remuneration package, including incentives
  • Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products
  • Excellent career progression involving regular training and on-the-job development
  • A genuine, open, and high-performing culture
  • Opportunity to become involved in our Corporate Social Responsibility program, supporting our community partnerships

About Us:

Country Road Group is a leading Australian retailer, committed to providing a working environment that embraces and values diversity and inclusion. We care about the details – quality, responsibility, and exceptional design. We are a team of passionate individuals who strive to make a positive impact on our customers and the community.



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