Meter Renewals Operations Coordinator

3 days ago

Perth, Western Australia beBeeCustomerCentric Full time $102,500 - $153,999
Job Description

The successful candidate will provide coordination support to the Meter Renewals Team Leader in scheduling, managing and streamlining business operations. This includes ensuring seamless workflow alignment with stakeholder objectives, driving compliance with legislation, customer codes of practice, and operational licensing requirements while maintaining accountability across the team.

Key Responsibilities:
  • Support Business Performance: The individual will assist in achieving business outcomes by following established procedures and standards to maintain high performance levels.
  • Ensure Compliance & Quality: They will oversee team adherence to Quality Management Systems and related protocols, ensuring operational integrity.
  • Engage with Stakeholders: The candidate will act as a key liaison between customers, private organizations, government agencies, and internal business units, fostering effective collaboration.
  • Develop new ways of working: They will support the team's growth through developing new processes and exploring new ways of working.
  • Support state water preservation: The candidate will support the state's water supply through effective planning and scheduling or meter replacements.
Requirements:
  • Qualifications: A tertiary degree in business, or relevant experience.
  • Workforce & Operational Planning: Extensive experience in work planning, scheduling, and resource management, with a strong emphasis on field operations.
  • Safety & Compliance Leadership: Demonstrated ability to coordinate a workforce in alignment with OHS policies, procedures, and best practices, including delivering training.
  • CUSTOMER-CENTRIC INNOVATION: Proven experience in shaping and implementing customer-focused policies, driving process improvements, and leading change management initiatives to enhance service delivery.

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