
Claims Administrator
13 hours ago
We offer a career path for a motivated Claims Administrator in Melbourne.
This role involves overseeing claims portfolios, updating clients on construction progress, and providing support to Construction Supervisors and Claims Account Managers.
Main Responsibilities:
- Register client claims into an in-house system
- Triage claims by complexity and urgency
- Support the Claims, Construction, and Estimating teams
- Facilitate customer inquiries and resolve issues
- Reschedule jobs based on priority and customer needs
- Maintain client contractual and compliance requirements
- Manage incoming calls and messages as needed
- Provide administrative support with invoicing, archiving, and other tasks
About You:
- Suitable entry-level or previous experience in construction administration, insurance claims, and customer service
- Proven ability to troubleshoot and meet deadlines
- Effective written, verbal, and interpersonal communication skills
- Hands-on, capable of multi-tasking, with high attention to detail
- Strong computing skills, particularly with Microsoft Outlook
- Able to work effectively in a team with minimal supervision
- Capacity to learn new tasks and processes quickly
What We Offer:
- Competitive salary package
- Friendly and cohesive team environment
- Strong team culture
- Full management support to develop your career
- Social club and on-site gym
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