
Claims Administration Specialist
6 days ago
We are currently seeking an accomplished Claims Administrator to oversee the administration of claims and insurance tasks on our platform.
Key Responsibilities:- Effectively manage a team to administer and finalise claims and insurance tasks.
- Oversee the daily administration and finalisation of all claims and insurance tasks performed by onshore and offshore teams.
- Ensure accurate recording and maintenance of customer information relevant to the resolution of claims and insurance.
- Lead and manage a diverse team, enabling them to meet business objectives and goals.
- Develop and improve case management standards, quality assurance, and service delivery to stakeholders.
- Reduce work in progress (WIP) related to claims and insurance to targets identified by Line Manager or Head of Operations.
- Ensure compliance obligations are met and delegations adhered to.
- Assess and implement regulatory changes impacting claims and insurance.
- Deliver reports to regulatory bodies as needed, before deadlines.
- Collaborate with external auditors to review/analyse claims and insurance data and process across the platform.
Benefits:
- Opportunity to develop and improve skills in claims administration and management.
- Chance to work in a dynamic and growing industry.
- Collaborative and supportive team environment.
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