Claims Administration Specialist

6 days ago


Melbourne, Victoria, Australia beBeeClaims Full time $120,000 - $150,000

We are currently seeking an accomplished Claims Administrator to oversee the administration of claims and insurance tasks on our platform.

Key Responsibilities:
  • Effectively manage a team to administer and finalise claims and insurance tasks.
  • Oversee the daily administration and finalisation of all claims and insurance tasks performed by onshore and offshore teams.
  • Ensure accurate recording and maintenance of customer information relevant to the resolution of claims and insurance.
  • Lead and manage a diverse team, enabling them to meet business objectives and goals.
  • Develop and improve case management standards, quality assurance, and service delivery to stakeholders.
  • Reduce work in progress (WIP) related to claims and insurance to targets identified by Line Manager or Head of Operations.
  • Ensure compliance obligations are met and delegations adhered to.
  • Assess and implement regulatory changes impacting claims and insurance.
  • Deliver reports to regulatory bodies as needed, before deadlines.
  • Collaborate with external auditors to review/analyse claims and insurance data and process across the platform.

Benefits:

  • Opportunity to develop and improve skills in claims administration and management.
  • Chance to work in a dynamic and growing industry.
  • Collaborative and supportive team environment.


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