Customer Service Representative
4 weeks ago
About the Role
Belgravia Leisure is seeking a highly motivated and customer-focused individual to join our team as a Member Services Officer.
The successful candidate will be responsible for delivering exceptional customer service to our members and guests, promoting our services and programs, and achieving individual and team goals.
Key Responsibilities
- Provide excellent customer service and support to all customers
- Promote our services and programs to customers and accept bookings and enrolments
- Apply sound cash handling principles and use of Point of Sale (POS) systems
- Work collaboratively with the team to achieve sales and customer service targets
- Hold current First Aid & CPR Certification and Working With Children Check (or equivalent)
Requirements
- Excellent communication and interpersonal skills
- Passion for fitness and customer service
- Previous experience in a similar role or in a sales or customer service environment
- Ability to work in a fast-paced environment and meet sales and customer service targets
What We Offer
Belgravia Leisure offers a competitive salary and benefits package, as well as opportunities for career growth and development.
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