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IT Application Support Team Lead

2 weeks ago

Sydney, New South Wales, Australia beBeeApplication Full time $100,000 - $140,000
Job Overview

This role involves leading a team responsible for ensuring the smooth operation of applications and technologies.

Key Responsibilities
  • Provide leadership and supervision to ensure high levels of service support are maintained.
  • Collaborate with product owners and business operations teams to align support with strategic goals.
  • Develop and implement procedures to standardize service delivery.
  • Coordinate with other departments and stakeholders to ensure seamless processes.
  • Train and mentor team members to enhance their skills and effectiveness.
  • Monitor performance metrics and conduct regular reviews to foster continuous improvement.
Requirements
  • A bachelor's degree in information technology or a related field.
  • Proven experience in application support and team leadership roles.
  • Strong problem-solving skills and technical knowledge relevant to application systems.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and manage multiple priorities effectively.
Benefits
  • Competitive remuneration + opportunity for an annual incentive.
  • An environment that encourages professional growth based on skills and interests.
  • Paid leave + more benefits.
  • Flexible working arrangements, with scope for some remote work.
  • Employee Assistance Program for employees and immediate family members.
Job Details
  • Location: Sydney, New South Wales, Australia
  • Employment type: Full-time
  • Seniority level: Mid-Senior level
  • Job function: Information Technology