Hearing Services Coordinator

7 days ago


Brisbane, Queensland, Australia beBeeCustomerCare Full time $60,000 - $80,000
Customer Care Coordinator Job Summary

We are seeking a motivated and customer-focused professional to join our team in providing exceptional customer service. Our organization is equipped with the latest technology, and we offer opportunities for employees to grow and develop in their chosen field.

Main Responsibilities
  • Scheduling appointments for hearing assessments and consultations with expert audiologists
  • Guiding customers through our innovative range of hearing devices and accessories
  • Resolving concerns efficiently to ensure every interaction leaves a positive impression
  • Contributing to local marketing efforts to promote our services
  • Performing minor hearing aid repairs (training provided)
Required Skills and Qualifications
  • 2+ years of experience in delivering customer service in retail or allied health environments
  • Good computer literacy and ability to navigate software programs (CRM, appointment management, etc.)
  • Attention to detail with a solid administrative background and collaborative spirit
  • Positive, team-oriented attitude with ability to work independently when needed
Benefits

Our organization offers a competitive remuneration package, ongoing training, and opportunities for career growth and development.



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