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Customer Service Representative
2 months ago
We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Handle inbound and outbound customer inquiries and bookings in a timely and professional manner.
- Schedule and coordinate logistics associated with product despatch using our proprietary systems.
- Provide after-hours on-call support to customers as required.
- Prioritize your safety and the safety of others in all practices.
- Work rotating shifts, including afternoons, nights, weekends, and public holidays during peak season.
- Strong customer service skills and the ability to work with diverse groups of people.
- High level of attention to detail and well-developed interpersonal skills.
- Strong organizational skills with the ability to handle and prioritize multiple tasks.
- Experience using computerized sales systems and proficiency in MS Office applications.
- High level of problem-solving capability and the ability to learn new systems quickly.
- Ability to handle a high volume of work.
We are a leading provider of fertilizers and other essential products to the agricultural industry. Our company is committed to building a talented, engaged, and diverse team who reflect the communities we work within. We offer a dynamic and supportive work environment that encourages innovation and improved business results.
We are an equal opportunities employer and encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people.
