
Residential Operations Manager
2 weeks ago
The primary goal of this position is to oversee the hospitality operations within a residential facility, ensuring high-quality service and care for residents.
Key Responsibilities:
- Lead and mentor a team of hospitality staff, providing performance reviews and feedback.
- Ensure that all meals and refreshments meet resident dietary requirements, delivering an exceptional food experience.
- Oversee food safety documentation, guaranteeing adherence to HACCP standards.
- Monitor supply delivery and processing, implementing corrective actions as needed.
- Manage the recruitment and selection process for new team members, aligning with established policies and procedures.
Requirements:
- Certificate IV in Hospitality (or willingness to obtain)
- Food Safety Supervisor Certificate (or willingness to obtain)
- Proven experience in a similar role
- Excellent communication and interpersonal skills
- Demonstrated problem-solving, negotiation, and organizational abilities
- Capacity to plan and prioritize work to meet deadlines
- Demonstrated understanding of Aged Care Quality and Food Safety Standards
- Certificate IV in Leadership & Management (or willingness to obtain)
Benefits:
- Competitive salary package
- Flexible working conditions
- Birthday leave
- Professional development opportunities
- Multiple career pathways
- Discounted gym membership
- Access to employee assistance program and wellness initiatives
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