Technical Support Specialist

7 days ago


Brisbane, Queensland, Australia Product and Technology Full time

About the Role

Flight Centre Corporate Technology is seeking a skilled Maintenance & Support (M&S) Application Support Analyst to provide expert maintenance and support of all its Corporate Technology applications.

Key Responsibilities

  • Provide application support across our FCTG Corporate Brands
  • Manage a support ticket system to ensure timely resolution of issues
  • Ensure compliance with all Business policies and procedures
  • Deliver exceptional customer service and specialist advice
  • Manage incidents and provide sales support
  • Administer databases to ensure data integrity

About You

We're looking for a travel manager or IT support desk or call centre professional with a strong customer service focus, attention to detail, and excellent written, verbal, and presentation skills.

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for learning and development
  • A global company with global opportunities
  • A commitment to the health and wellbeing of our people
  • A competitive salary and benefits package

About Flight Centre

Flight Centre is a leading global travel retailer with a passion for travel and a commitment to excellence.



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