Security Operations Manager
3 hours ago
About Us :
SOS Security is a pioneering social enterprise in the Australian security industry, committed to providing ethical security services while creating pathways to employment for individuals from disadvantaged backgrounds.
We offer a range of security services across various sectors, including government and commercial clients. Our team is dedicated to establishing sustainable employment opportunities for people from diverse cultural backgrounds.
Our Services :
- Construction Site Security
- Mobile Patrols
- Rail Corridor Security
- Community Events Risk Management
About You :
To be successful in this role, you will require :
- A current Control Room License
- A valid National Police Check
- A Victorian Driver's License
- A Construction White Card
**Job Summary** :
The Security Operations Manager is a senior role that oversees operational procedures, ensuring the effective delivery of security services to our clients. This position involves monitoring, advising, and leading teams to achieve exceptional results.
You will work 7 days a week, with overnight shifts on weekdays and 24-hour coverage over weekends. A strong understanding of security operations and effective leadership skills are essential for success in this role.
Duties include :
- Effective communication with employees and clients
- Liaising with onsite clients to build relationships
- Managing employee-related matters, including conflicts and disciplinary issues
- Providing guidance and advice to security staff
- Collecting and recording data on operational aspects
- Ensuring employees are prepared for work, wearing PPE, and fit to perform duties
- Monitoring task effectiveness and addressing concerns promptly
- Managing clock-in and off times, and addressing staff shortages
- Completing rostering duties and reporting gaps to recruitment managers
- Attending regular meetings with SOS management and participating in performance appraisals
**Key Requirements** :
- Excellent customer service experience
- Confident interpersonal and communication skills
- Strong report writing skills
- Professional personal presentation
- Exceptional work attendance
- Proven conflict resolution experience
- Knowledge of asset protection
- Ability to liaise with clients and manage employee-related matters
- Current and valid Security License
- Advanced computer literacy
**Benefits** :
- A competitive salary ranging between $65,000 - $85,000 per annum
- Ongoing training and development opportunities
- A supportive and inclusive work environment
- The chance to make a positive impact on your community
**Salary** : The salary for this role is estimated at around $75,000 per annum, depending on experience and qualifications.
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