Fraud Prevention Specialist

19 hours ago


Sydney, New South Wales, Australia 13cabs Full time

The Investigation and Resolution Officer role at 13cabs is a challenging opportunity to make a significant impact in protecting our customers and merchant partners from fraud.

As a key member of our team, you will be responsible for identifying, assessing, responding to, and ultimately preventing fraud through our developing fraud control framework. This involves conducting in-depth user activity assessments, responding to and resolving disputes and fraud-related incidents, and collaborating with cross-functional teams to improve processes and prevent fraud.

We are seeking an individual with excellent business communication skills, able to think on their feet and maintain composure in difficult situations. Prior experience in a Compliance, Risk, Trust and Safety, or Fraud team handling disputes, incident investigations, or other relevant disputes and investigations experience is desirable.

This role offers the opportunity to work in a dynamic environment, collaborate with a growing team, and make a positive impact in the community and ecosystem of our clients and partners. If you are enthusiastic about this role and have a keen interest in assessments and resolving disputes while preventing product and service misuse, we encourage you to apply.

Estimated salary: $80,000 - $110,000 per year.



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