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Assistant Manager
2 months ago
Job Summary
We are seeking a highly skilled and experienced Assistant Manager to join our team at Accor. As a key member of our Front Office team, you will be responsible for leading the team with confidence and grace, embodying the essence of our luxury brand and acting as the hotel's esteemed representative.
Key Responsibilities
- Supervise and orchestrate all guest arrivals and departures with attention to detail, ensuring room allocations and processes are consistently tailored to meet and exceed guest expectations.
- Oversee the seamless operation of lobby services, including car parking, porter services, and telephone management, to deliver an outstanding and welcoming experience for all guests.
- Collaborate across all levels of the hotel, including department heads, team members, contractors, and hotel owners, to ensure a harmonious and efficient operational environment.
Requirements
- Minimum 1-2 years experience in a similar luxury hotel environment.
- Ability to demonstrate your ability to achieve deadlines with an excellent attention to detail.
- Ability to remain calm under pressure and when responding to guest situations and requests.
- Ability to lead a team of like-minded professionals.
- Flexibility to work over a 7 day roster.
