Innovative Training Design Specialist

7 days ago

Sydney, New South Wales, Australia beBeeTraining Full time $80,000 - $110,000

Design Innovative Training Solutions

Gallagher Bassett is a leading third-party claims administrator in Australia and New Zealand, managing claims on behalf of insurers, brokers, government bodies, and self-insured organizations.

Our company culture is unique and positive, underpinned by The Gallagher Way - values lived daily by our people. We offer flexible working options, supportive learning and career pathways, and ongoing access to training and career development.

The Opportunity

As a Technical Training Specialist, you will support the Technical Training team with technical and theoretical support in designing, developing, delivering, and embedding training initiatives.

You will create instructional videos, presentations, and assets, injecting creative flair into the team through digital video and content production. You will also contribute to creative control, thinking outside the box and leveraging new technology and approaches to learning.

This role is part of a start-up project during a period of transformation and growth, offering an exciting opportunity to craft materials from scratch in a fast-paced environment.

Your Key Responsibilities:

  • Scope, design, and develop innovative, interactive, and engaging training materials for face-to-face, e-learning, and blended methodologies.
  • Create visual ideation that meets the demands and trends of all our digital platform environments.
  • Capture, edit, and develop visual content, including video platforms.
  • Engage and influence the team and broader business to propel creativity and best-in-class visual storytelling.
  • Present new content ideas for our learning channels.
  • Contribute to the design of training strategies, project plans, and continuous improvement of existing learning materials.
  • Partner with stakeholders to ensure consistency of training materials and procedures across the organization.

About You

You will be experienced in assessing and building workforce capability, thriving on the opportunity to contribute strategically to ensure current and future learning & development needs are met.

As a clear communicator and confident problem solver, you excel in breaking down complex tasks and developing customer-centric solutions. You are agile in your approach, capable of prioritizing your workload to ensure high levels of service delivery.

We are looking for an enthusiastic, compassionate, and customer-centric individual who has:

  • Previous experience in Learning and Development and competency-based learning methodologies, with demonstrated experience in the claims/insurance industry.
  • Demonstrated experience in facilitation, coaching, and mentoring.
  • Highly-developed communication and presentation skills.
  • A flexible, adaptive, and collaborative approach to work, with the ability to work autonomously.
  • A love of learning, mentoring, and a desire to continually develop yourself.
  • Competency across the Microsoft Office Suite (with a particular focus on Word).
  • The ability and interest to embrace and learn new software packages.
  • A Certificate IV in Training and Assessment or other relevant educational qualifications would be highly regarded.

If you live our values and demonstrate the people capabilities, we can offer you great career opportunities, along with attractive remuneration packaging, flexible work arrangements, paid parental leave, and more.

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