Medical Equipment Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeLogistics Full time $60,000 - $90,000

Our organisation is seeking a detail-oriented individual to join our dynamic team as a Customer Operations Coordinator. This critical role ensures the efficient return, processing, and availability of medical equipment for future patients.

The Opportunity

  • Build and maintain relationships with hospital staff to streamline returns processes
  • Coordinate with customers, drivers, and healthcare facilities for efficient collection
  • Navigate complex hospital environments to ensure prompt equipment retrieval
  • Maintain accurate records in our logistics systems
  • Problem-solve collection challenges and escalate issues when necessary

Requirements

  • Diploma or higher qualification
  • 2+ years in customer service or contact centre roles
  • Strong relationship-building and negotiation skills
  • Excellent communication abilities
  • Adaptability in fast-paced environments
  • Solid organisational and prioritisation capabilities
  • Proficiency with Microsoft Office and ERP systems

What We Offer

  • Meaningful Impact: Help save lives through logistics that support critical medical treatments and clinical breakthroughs
  • Innovative Environment: Work on cutting-edge logistics challenges and build deep expertise in a growing healthcare sector
  • Values-Driven Culture: Join a team that values sustainability, quality, and making a real difference in the community
  • Growth Potential: Our organisation is growing - and so can you

If you're looking for a career that matters, we'd love to hear from you.

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