AI Implementation Specialist

6 days ago

Sydney, New South Wales, Australia beBeeBusiness Full time $200,000 - $250,000
Job Description

About Lorikeet: An AI-First SaaS Solution Provider

Lorikeet is a cutting-edge customer support AI designed for complex businesses. Our mission is to automate support responses, freeing up teams to focus on high-value tasks.

We're building a revolutionary platform that combines transparent, customizable AI with well-designed tooling. Our team brings together expertise from Google's generative AI team, Stripe, and other top tech companies.

Our global customers include leading organizations in fintech, healthtech, marketplaces, and delivery services. We've raised over USD 50m from top VCs and angel investors.

What sets us apart:

  • A warm, mature culture with flexible work hours and a commitment to diversity.
  • A unique opportunity to shape an entire function while growing into a senior leadership position.
  • The chance to drive change and help organizations navigate AI transformation.
  • A modern tech stack with Typescript, React/Remix, PrismaORM, NestJS, and Python.
Key Responsibilities

This role involves acting as a trusted AI advisor to enterprise customers, translating complex AI capabilities into clear business value and ROI for C-suite executives.

You'll design and implement scalable post-sales processes, lead multiple AI agent launches simultaneously, and build our implementation methodology.

Influencing how our subscribers approach AI transformation is also key, as is presenting confidently to senior stakeholders and handling objections diplomatically.

Requirements

This role is perfect for someone who is:

  • Curious about AI and eager to learn how it can transform customer interactions.
  • Excited to develop technical skills related to AI agents and comfortable working with technology.
  • Motivated by building lasting impact through both customer success and organizational development in an early-stage, fast-moving startup.
  • Energized by creating structure from ambiguity and establishing processes that scale.
  • Passionate about driving change and helping organizations navigate AI transformation.
Benefits

This role offers the opportunity to join a small, great team and be part of shaping an entire function. You'll have significant agency to drive change and make a lasting impact.

We're looking for a business-savvy problem solver and natural builder to join our Sydney HQ team.

As an early team member of our post-sales organization, you'll have the chance to develop expertise in AI and automation while building the organizational capabilities that will define how companies adopt transformative AI solutions.

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