Application Fraud Lead
4 weeks ago
About Us
At ANZ, we're committed to creating a safer financial environment for our customers. Our team of experts works tirelessly to prevent and detect fraudulent activities, ensuring the integrity of our products and services.
About the Role
As a key member of our Customer Protection team, you will play a vital role in safeguarding ANZ and our community. Your mission is to lead a team of dedicated Fraud Investigators, tasked with identifying and preventing fraudulent applications across our secured and unsecured products.
With a strong focus on capacity planning and coaching, you will lead your team's efforts to ensure all operational and fraud metrics are met while maintaining the highest standards of quality. You will drive the identification of improvement opportunities that strengthen our protection efforts and operational efficiencies, playing a key role in driving positive change.
In a culture that prioritizes our people, customers, community, and stakeholders, your leadership and contributions to Customer Protection will be impactful.
As a leader in our Customer Protection team, you will be responsible for:
- Supporting our Fraud Investigators in exceeding quality standards.
- Effectively managing resourcing to meet demand and identify improvement opportunities and efficiencies.
- Supporting CP leaders in fostering a culture of customer advocacy with well-embedded performance metrics.
- Strengthening engagement, enabling talent retention, and influencing quality attrition within the business.
- Focusing on being well-managed and maintaining or improving key risk indicators, acting in line with our purpose and strategy to re-engage the community.
What will you bring?
To succeed in this role, you will ideally bring the following:
- An understanding of the fraud landscape, with the ability to analyze trends and take action.
- Strong leadership and interpersonal skills, with the ability to influence.
- Proven analytical, influencing, and problem-solving skills, with the ability to identify risks and impacts while providing solutions.
- Demonstrated experience in coaching and leading a team for strong performance and culture.
- Clear communication skills, with empathy and sincerity in all interactions.
-
Application Fraud Lead
4 weeks ago
Melbourne, Victoria, Australia ANZ Full timeAbout UsAt ANZ, we're committed to safeguarding our customers and community through robust fraud protection measures. As an Application Fraud Lead, you'll play a pivotal role in detecting and preventing fraudulent applications across our secured and unsecured products.About the RoleYou'll lead a team of dedicated Fraud Investigators, focusing on capacity...
-
Application Fraud Lead
3 weeks ago
Melbourne, Victoria, Australia ANZ Full timeAbout UsAt ANZ, we strive to protect our customers and communities by fostering a culture of financial wellbeing and sustainability. About the RoleThe Application Fraud Lead will play a pivotal role in safeguarding ANZ by leading a team of Fraud Investigators, tasked with detecting and preventing fraudulent applications across secured and unsecured products....
-
Fraud Scam Prevention Specialist
4 weeks ago
Melbourne, Victoria, Australia ANZ Full timeAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the RoleAs a Fraud Scam Prevention Analyst in our Fraud Analytics team, you'll play a key role in helping to protect our customers against fraud and minimise ANZ's fraud...
-
Fraud Scam Prevention Specialist
4 weeks ago
Melbourne, Victoria, Australia Anz Full timeAbout UsAt ANZ, we're committed to creating a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our millions of customers.The RoleWe're seeking a highly skilled Fraud Scam Prevention Analyst to join our Fraud Analytics team. As a key member of our team, you'll play a critical role in protecting...
-
Payments and Fraud Expert
3 weeks ago
Melbourne, Victoria, Australia Easygo Full timeThis is a Payments and Fraud Analyst role with one of the leading companies in the industry right now, Easygo, with an amazing team. They are continuing to grow rapidly. This is the chance to be part of a team that is taking off.More About the Role at Easygo**What's in it for you?** Dive into the world of payments here at Easygo, with a curious mind and a...
-
Fraud Risk and Prevention Expert
4 weeks ago
Melbourne, Victoria, Australia IAG Full timeAbout the RoleWe are seeking a highly skilled Fraud Risk and Prevention Specialist to join our Fraud and Investigations team. As a key member of the team, you will be responsible for the uplift of fraud risk management capability and risk maturity across the Australian insurance business.Your Key ResponsibilitiesPartner with IAG's direct and intermediated...
-
Melbourne, Victoria, Australia AFL Recruitment Full timeA prestigious law firm is seeking an experienced Senior Associate to join its Financial Regulatory/Anti-Fraud team.Job OverviewThe ideal candidate will have a strong background in anti-money laundering and counter-terrorism finance, with expertise in the Australian AML/CTF regime. They will advise on complex financial services transactions and provide...
-
Financial Regulatory/Anti-Fraud Specialist
2 weeks ago
Melbourne, Victoria, Australia AFL Recruitment Full timeJob OverviewOur client is a leading international law firm seeking an experienced Financial Regulatory/Anti-Fraud Specialist to join their team.Key Responsibilities:Advising on AML/CTF Act, National Consumer Credit Protection Act, Banking Act, Banking Code of Practice, ePayments Code, and ASIC Act.Providing subject matter expertise to litigation and...
-
Senior Anti-Fraud Lawyer
14 hours ago
Melbourne, Victoria, Australia AFL Recruitment Full timeFinancial Regulatory/Anti-Fraud Career OpportunityA highly competitive role has emerged within a globally renowned international law firm, boasting a stellar reputation and exceptional future growth prospects.The ideal candidate will possess a deep understanding of the Australian anti-money laundering/counter-terrorism finance (AML/CTF) regime, with...
-
Melbourne, Victoria, Australia Square Full timeCompany OverviewCash App, a leading financial services company, is revolutionizing the way people interact with money. With a focus on innovation and customer experience, we're building a more inclusive economy where everyone has equal access to opportunity.Job SummaryWe're seeking an experienced Senior Software Engineer to join our Fraud Risk team,...
-
Melbourne, Victoria, Australia Afterpay Full timeAbout the RoleWe are seeking a highly skilled Senior Machine Learning Engineer to join our Fraud Risk team at Afterpay. As a key member of our team, you will be responsible for developing and deploying scalable systems that power our modelers and decision scientists to develop and deploy ML-based strategies to battle fraudsters.Key ResponsibilitiesDesign and...
-
Business Restructuring Lead
4 days ago
Melbourne, Victoria, Australia Lead Group Full timeLead Group: Restructuring Senior ManagerWe are seeking a highly skilled Restructuring Senior Manager to join our team at Lead Group in Melbourne.This role offers the opportunity to have a significant impact on the business, working closely with our clients to develop and deliver restructuring and insolvency strategies.You will be responsible for overseeing...
-
Senior Applications Lead
2 weeks ago
Melbourne, Victoria, Australia M&T Resources Full timeAbout the RoleThis is a key leadership position for our client in the south-eastern suburbs of Melbourne, where you will lead and drive the deployment and operation of various enterprise core systems, line of business applications, Information Management, and Integration platforms.ResponsibilitiesReporting into the Head of IT Engineering and support, you...
-
Technical Applications Lead
5 days ago
Melbourne, Victoria, Australia Hudson Australia Full timeJob Title: Technical Applications LeadWe are seeking a highly skilled and experienced Technical Applications Lead to join our team at Hudson Australia. The successful candidate will lead and drive the deployment and operation of various enterprise core systems, line of business applications, Information Management, and Integration platforms.The position...
-
Business Restructuring Team Lead
5 days ago
Melbourne, Victoria, Australia Lead Group Full timeAbout the RoleLead Group is seeking an experienced Business Restructuring Team Lead to join our team in Melbourne. This is a unique opportunity to have a significant impact on the business and make a real difference in the lives of our clients.Job DescriptionThe successful candidate will be responsible for managing complex restructuring processes, overseeing...
-
Digital Product Lead
4 weeks ago
Melbourne, Victoria, Australia Risk Solution Group Full timeAbout the RoleAs a Senior Product Manager with Lexis Nexis Risk Solutions, you will lead digital and device identification products. Your responsibilities will include overseeing the development and enhancement of these products, collaborating with cross-functional teams to drive product strategy, and analyzing market trends and customer feedback to inform...
-
Application Support Team Lead
4 weeks ago
Melbourne, Victoria, Australia Talent International Full timeThe opportunityOur client is a government organisation seeking an Applications Support Team Lead with strong TechnologyOne experience and knowledge to join a critical TechOne/OneCouncil cloud migration/implementation project.Project duration: end of August 2025 Hourly rate: up to $74.87 plus super per hour Hybrid work arrangement: Narre Warren location with...
-
Application Support Team Lead
4 weeks ago
Melbourne, Victoria, Australia Talent International Full timeThe opportunityOur client is a government organisation seeking an Applications Support Team Lead with strong TechnologyOne experience and knowledge to join a critical TechOne/OneCouncil cloud migration/implementation project.Hourly rate up to $74.87 plus super per hour Narre Warren location with hybrid work from home The roleAs the Applications Support Team...
-
Application Support Team Lead
4 weeks ago
Melbourne, Victoria, Australia Talent International Full timeThe opportunityOur client is a government organisation seeking an Applications Support Team Lead with strong TechnologyOne experience and knowledge to join a critical TechOne/OneCouncil cloud migration/implementation project.Project duration: end of August 2025Hourly rate: up to $74.87 plus super per hourNarre Warren location with hybrid work from homeThe...
-
Senior Enterprise Applications Lead
4 weeks ago
Melbourne, Victoria, Australia Hudson Australia Full timeJob Purpose:This role is inclusive of mandatory 25% casual loading.As the Senior Enterprise Applications Lead, you will lead and drive the deployment and operation of various enterprise core systems, line of business applications, Information Management, and Integration platforms to ensure security processes, practices, capabilities, and intelligence are...