Payments and Fraud Expert

2 weeks ago


Melbourne, Victoria, Australia Easygo Full time

This is a Payments and Fraud Analyst role with one of the leading companies in the industry right now, Easygo, with an amazing team. They are continuing to grow rapidly. This is the chance to be part of a team that is taking off.

More About the Role at Easygo

**What's in it for you?** Dive into the world of payments here at Easygo, with a curious mind and a vigilant eye. As a Payments and Fraud Analyst, you will research and review transactions to help navigate the ever-evolving landscape of payments and fraud. You will conduct market research to identify payment and fraud trends, consumer preferences, and regulatory considerations in different regions.

**Your role with us:** Reporting directly to the Payments and Fraud Manager, while also working alongside the Head of Payments for strategic planning, you will bring your expertise to play a critical role in examining the efficiency, cost-effectiveness, and security of Easygo's online payment platforms. Through building reports, writing reviews, and analysing patterns and trends across our payment systems, your expertise will be essential for Easygo's future. You will monitor transactions and make recommendations to the wider Payments & Fraud team to optimise our payment journey, routing and facilitate the implementation of new or existing payment methods. Additionally, you will be protecting our business against fraud and chargebacks. You will also communicate regularly with our internal customer support and product teams to review transactional payments and address any issues with our third-party providers.

**Who are we?** At Easygo, we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com, and Twist Gaming. Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live-streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies. Headquartered in Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 300+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics, or Design, we are sure to have something for everyone.

**Key Responsibilities:**

  • Continually assessing and analysing payment checkout conversion rates to identify bottlenecks or opportunities for improvement.
  • Regularly reviewing transactional costs associated with different payment methods and gateways to ensure optimal cost-efficiency.
  • Regularly reviewing potential fraudulent behaviour and transactions to ensure we are blocking these fraudulent transactions.
  • Regularly communicating with third-party providers and online payment gateways to ensure seamless transaction processes and address any identified issues.
  • Investigating and recommending new payment methods to expand into new geographical regions or improve service in existing ones, by complying with industry regulations and standards.
  • Investigating fraud trends and recommending processes and strategies to block these bad behaviours.
  • Conducting market research to identify payment and fraud trends, consumer preferences, and regulatory considerations in different regions.
  • Preparing detailed reports and dashboards to track the performance of various payment methods, conversion rates, and costs to mitigate payment risks.
  • Preparing detailed reports and dashboards to track the cost of fraud, identify fraud trends, and show chargeback rates.

**What you will bring:**

  • Extensive experience in Payments, Finance, or related analytical role.
  • Strong analytical skills with experience in evaluating payment conversion rates and costs.
  • Familiarity with a variety of online payment aggregators, platforms, and gateway services.
  • Ability to strategize and implement payment and fraud systems on a global scale.

**Bonus points if you also have:**

  • Bachelor's or Master's degree in Finance, Business, IT, or a related field.
  • Familiarity with the regulatory landscape of online payments and fraud in various regions.
  • Experience in the gambling or e-commerce industry.
  • Proficient with Google Suite (Drive, Spreadsheets, Docs) as well as Slack and Jira.

**Some of the perks of working for us:**

  • EAP access for you and your family.
  • Access to over 9,000 courses across our Learning and Development Platform.
  • Paid volunteer day.
  • Two full-time baristas who will make your daily coffee, tea, fresh juices, and smoothies for FREE.
  • FREE daily catered breakfast.
  • Massage Wednesdays - we get professionals to do this.
  • Team lunches and happy hour in the office from 4pm on Fridays.
  • Fun office environment with pool tables, table tennis, and all your favourite gaming consoles.
  • 'Help Yourself' Cold Drinks Fridges and massive Snack Walls on every working level.

If you don't think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile.

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Easygo.

Applying here is the first step in the hiring process for this role at Easygo.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.



  • Melbourne, Victoria, Australia Easygo Full time

    Job Title: Payments and Fraud AnalystThis is a Payments and Fraud Analyst role with one of the leading companies in AU right now, Easygo, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.About the Role at EasygoAs a Payments and Fraud Analyst, you will report directly to the Payments and...


  • Melbourne, Victoria, Australia Easygo Full time

    About the RoleThis is a Payments and Fraud Analyst position with Easygo, a leading company in the AU market. As a Payments and Fraud Analyst, you will play a critical role in examining the efficiency, cost-effectiveness, and security of Easygo's online payment platforms.Key ResponsibilitiesContinuously assess and analyze payment checkout conversion rates to...


  • Melbourne, Victoria, Australia Easygo Full time

    Unlock Your Potential as a Payments and Fraud AnalystAre you passionate about ensuring smooth and secure financial operations? Do you have a keen eye for detail and a knack for analyzing complex data? If so, we have an exciting opportunity for you to join our team as a Payments and Fraud Analyst at Easygo.Key Responsibilities:Conduct thorough analysis of...


  • Melbourne, Victoria, Australia Easygo Full time

    About the Role: We are seeking a highly skilled Payments and Fraud Operations Specialist to join our team at Easygo. As a key member of our Payments and Fraud team, you will play a critical role in examining the efficiency, cost-effectiveness, and security of our online payment platforms.Your Key Responsibilities:Continually assess and analyze payment...


  • Melbourne, Victoria, Australia Easygo Full time

    Job Title: Payments and Fraud AnalystWe are seeking a highly skilled Payments and Fraud Analyst to join our team at Easygo. As a Payments and Fraud Analyst, you will play a critical role in ensuring the smooth and secure financial operations of our company.Key Responsibilities:Conduct thorough analysis of payment checkout conversion rates to identify...


  • Melbourne, Victoria, Australia IAG Full time

    About the RoleWe are seeking a highly skilled Fraud Risk and Prevention Specialist to join our team at IAG. As a key member of our Fraud and Investigations team, you will play a critical role in the uplift of fraud risk management capability and risk maturity across our Australian insurance business.Key ResponsibilitiesPartner with IAG's direct and...


  • Melbourne, Victoria, Australia IAG Full time

    About the RoleWe are seeking a highly skilled Fraud Risk and Prevention Specialist to join our Fraud and Investigations team. As a key member of the team, you will be responsible for the uplift of fraud risk management capability and risk maturity across the Australian insurance business.Your Key ResponsibilitiesPartner with IAG's direct and intermediated...


  • Melbourne, Victoria, Australia Lotus People Full time

    About the RoleThis is an exciting opportunity to join a leading financial services provider as a Fraud Investigator in a small, dynamic team focused on fraud detection and prevention. In this role, you will investigate fraud cases, identify suspicious activities, and ensure compliance with policies and regulations.Key Responsibilities:Review and manage fraud...


  • Melbourne, Victoria, Australia IAG Full time

    About the RoleWe are seeking a highly skilled Fraud Risk and Prevention Specialist to join our team at IAG. As a key member of our Fraud and Investigations team, you will play a critical role in the uplift of fraud risk management capability and risk maturity across our Australian insurance business.Key ResponsibilitiesPartner with IAG's direct and...


  • Melbourne, Victoria, Australia IAG Full time

    About the RoleWe are seeking a highly skilled Fraud Risk and Prevention Specialist to join our team at IAG. As a key member of our Fraud and Investigations team, you will play a critical role in the uplift of fraud risk management capability and risk maturity across our Australian insurance business.Key ResponsibilitiesPartner with IAG's direct and...


  • Melbourne, Victoria, Australia IAG Full time

    About the RoleWe are seeking a highly skilled Fraud Risk and Prevention Specialist to join our team at IAG. As a key member of our Fraud and Investigations team, you will be responsible for the uplift of fraud risk management capability and risk maturity across our Australian insurance business.Your Key ResponsibilitiesPartner with IAG's direct and...


  • Melbourne, Victoria, Australia ANZ Full time

    About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the RoleAs a Fraud Scam Prevention Analyst in our Fraud Analytics team, you'll play a key role in helping to protect our customers against fraud and minimise ANZ's fraud...


  • Melbourne, Victoria, Australia IAG Full time

    About the RoleWe are seeking a highly skilled Fraud Risk and Prevention Specialist to join our team at IAG. As a key member of our Fraud and Investigations team, you will play a critical role in the uplift of fraud risk management capability and risk maturity across our Australian insurance business.Key ResponsibilitiesPartner with IAG's direct and...


  • Melbourne, Victoria, Australia ANZ Full time

    About UsAt ANZ, we're committed to creating a safer financial environment for our customers. Our team of experts works tirelessly to prevent and detect fraudulent activities, ensuring the integrity of our products and services. About the RoleAs a key member of our Customer Protection team, you will play a vital role in safeguarding ANZ and our community....


  • Melbourne, Victoria, Australia IAG Full time

    About the RoleCreate a significant impact as a Fraud Risk and Prevention Specialist in our Fraud and Investigations team. As part of the largest insurance group in Australia and New Zealand, we're committed to making your world safer.Your ResponsibilitiesAs a Fraud Risk and Prevention Specialist, you will be responsible for enhancing fraud risk management...

  • Senior Data Scientist

    1 month ago


    Melbourne, Victoria, Australia Withmarmalade Full time

    Job Title: Senior Data Scientist - Risk Management ExpertWe are seeking a highly skilled Senior Data Scientist to join our team and contribute to the development of advanced algorithms for automated risk-aware payment processing, customer behavioural risk scoring, and quantitative collections strategy optimisation.Key Responsibilities:Maintain and...

  • Project Officer

    4 weeks ago


    Melbourne, Victoria, Australia Talent International Full time

    The OpportunityTalent International is seeking an experienced APS6 Project Officer to join our client, a community-focused Federal Government Agency, in the Fraud Fusion Taskforce Division. The successful candidate will play a critical role in ensuring payment integrity in the NDIS and other government programs and payments by preventing or reducing fraud...


  • Melbourne, Victoria, Australia Easygo Full time

    Easygo is a leader in crafting top-tier entertainment experiences. Our engineering organization fosters a continuous learning environment, pushing the boundaries of large-scale software design and development. We prioritize growth, learning, and excellence in engineering, setting the benchmark for engineering mastery.Why work with us?We're seeking talented...


  • Melbourne, Victoria, Australia Efinancialcareers Ltd. Full time

    Job Title: Senior Project Manager - Payment SolutionsJob Summary: We are seeking a highly experienced Senior Project Manager to lead the implementation of our payment solutions in Australia.Key Responsibilities:* Lead multiple and complex implementations of our payment solutions to achieve quality and customer success within the timeframe and budget.*...


  • Melbourne, Victoria, Australia Easygo Full time

    At Easygo, we're pushing the boundaries of large-scale software design and development. Our engineering organisation fosters a continuous learning environment, where we consistently set the benchmark for engineering mastery.We're seeking talented individuals with experience working in the Fintech industry to tackle complex problems, build scalable solutions,...