Customer Experience Strategist

Job SummaryWe are seeking an experienced Customer Experience Strategist to join our Marketing team. In this role, you will be responsible for managing VoC programs in Qualtrics and driving the business to be customer-centric.Key Responsibilities:Manage VoC programs in Qualtrics, updating configurations and developing new surveys and dashboard pages.Play by...

Unlock Career Growth with Flight Centre Travel GroupWe are seeking a skilled Customer Experience Strategist to drive our global channel strategy, enhancing the customer experience across telephony and web channels. This pivotal role will focus on optimising channel performance, reducing abandonment rates, and increasing customer retention and conversion.As a...

Squiz is a leading digital experience platform (DXP) provider helping complex, service-led organisations harness the power of digital to improve their services online. We are currently seeking a highly experienced Digital Experience Enablement Strategist to join our team.This role will play a critical part in driving the success of our products by focusing...

Talenza has partnered with a leading bank in Brisbane to find a skilled Digital Experience Strategist.Key Highlights:Salary: AU$120,000 - AU$180,000 per annumAbout the RoleWe are seeking an experienced Senior UX/UI Designer to lead the design of high-quality digital experiences for our client's platforms, including websites and mobile banking applications....

We are seeking a highly skilled Digital Experience Strategist to lead the development of our digital platforms, driving customer engagement and revenue growth.About UsIngenia Communities is a leading Australian property group with a portfolio of Lifestyle communities and holiday parks across key urban and coastal markets. We employ over 1300 people across...

Squiz is a leading provider of digital experiences, seeking an experienced professional to fill the role of Digital Experience Operations Strategist. This critical position plays a pivotal role in the success of our products, focusing on customer enablement, training, and documentation. The successful candidate will work alongside talented professionals in...

About the RoleWe are seeking a highly skilled Customer Value Strategist to join our team at Cisco. This role will play a pivotal part in driving the successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth.The ideal candidate will be the primary CX point-of-contact for...

Account Technology Strategist RoleAt Microsoft, we're passionate about innovation and technology. As an Account Technology Strategist, you'll play a key role in supporting the digital transformation of our Queensland University customers. Your expertise will help drive the customer's innovation agenda and inspire them to explore the possibilities of...

Unlock Customer Success with SquizWe're seeking an exceptional Digital Experience Platform (DXP) Enablement Strategist to orchestrate the adoption and optimization of our DXP.Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online. Founded in 1998, we've evolved from a simple web content...

About the RoleAs a Customer Experience Manager at Cisco, you will play a pivotal role in driving the successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth of our business. You will be the primary CX point-of-contact for customers, taking end-to-end ownership and...

About the RoleWe are seeking a dynamic Senior Customer Experience Manager to join our team at Signet, a leading packaging company committed to delivering exceptional products and services with a strong focus on customer satisfaction.This is an ideal role for you if you are passionate about customer experience and brand alignment, enjoy creating, developing,...

We are looking for a highly skilled Senior Customer Experience Manager to join our team at Winson Group. As a key member of our leadership team, you will play a pivotal role in shaping our customer-centric strategy and driving business growth.About the RoleAs a Senior Customer Experience Manager, you will be responsible for leading our national Customer Care...

Customer Service Manager (Relocating Package) As a key player in service excellence, you will drive customer-centric initiatives. Your proactive approach, ability to adapt, and solutions-focused mindset will see you thrive as a Customer Service Manager at Woolworths - where our customers come first. Your expertise in service delivery, and ability to engage,...

We are seeking a Senior Customer Experience Manager to join our team at Winson Group. As a Senior Customer Experience Manager, you will be responsible for the management of our national Customer Care Teams and Contact Centre.This is an ideal role for someone who is passionate about customer experience and brand alignment. You will assist in driving and...

About the RoleAs a CX Transformation Lead, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations, leading to value realization and growth of our business.You will be the primary CX point-of-contact for customers, taking end-to-end ownership and understanding their...

Project StrategistDrive projects forward in the construction industry with SwitchCo Australia Pty Ltd. As a Project Strategist, you'll oversee project timelines, coordinate design efforts, and lead site teams while maintaining the highest safety standards. With a focus on operational excellence, you'll handle procurement and contract management, oversee...

OverviewThis is a 12-month contract covering parental leave. Our team of passionate, fun, and tech-inspired humans are looking for a Senior Commercial Strategist to drive commercial outcomes in partnership with customers, to achieve business outcomes.The Commercial Strategist is a trusted advisor who leads the design and execution of the customer's...

Marketing StrategistAt Great Southern Bank, we're seeking a Marketing Strategist to join our team. As a key member of our marketing team, you'll be responsible for developing and implementing go-to-market strategies across all mediums. Your expertise in end-to-end campaign management and ROI analysis will drive business growth and revenue opportunities.Key...

Cruise Holidays Product StrategistAt FCM Travel, we're seeking an experienced Cruise Holidays Product Strategist to join our team. This is a unique opportunity to leverage your passion for cruise travel and develop innovative product design concepts that will captivate customers.About the RoleWe're looking for someone with a strong background in the...

Key Responsibilities:Manage global VoC programs in Qualtrics, analyzing customer feedback and survey data to inform business decisions.Develop and implement data-driven strategies to improve customer experience and drive business growth.Update survey configurations and develop new surveys to meet evolving business needs.Integrate Qualtrics with relevant...