Insurance Claims Specialist

3 weeks ago


Sydney, New South Wales, Australia Edward Jacobs Full time

Established in Sydney's CBD, Edward Jacobs is a leading insurance company renowned for its innovative risk management solutions and customer-centric approach.

The role of Insurance Claims Specialist is an exciting opportunity to join our team and contribute to the delivery of exceptional claims experiences for our clients.

About The Role:

  • Evaluate insurance claims promptly and accurately, ensuring compliance with regulatory requirements.
  • Develop strong relationships with clients, brokers, and internal teams through effective communication and negotiation skills.
  • Conduct thorough investigations into claims, gathering necessary information and conducting interviews as required.
  • Analyse policy coverage and determine claim eligibility, providing clear explanations to clients and stakeholders.
  • Negotiate settlements and handle disputes professionally, maintaining a customer-focused approach.
  • Maintain accurate and detailed records of each claim, ensuring timely completion and minimal rework.
  • Collaborate with legal and compliance teams to ensure adherence to regulatory standards.
  • Provide exceptional customer service throughout the claims process, responding promptly to client inquiries and concerns.

Requirements:

  • A minimum of 2 years' experience in claims insurance roles, with a strong understanding of insurance policies and procedures.
  • Excellent analytical and problem-solving skills, with attention to detail and accuracy.
  • Strong communication and interpersonal abilities, with the ability to work effectively with diverse stakeholders.
  • Ability to work independently and collaboratively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Knowledge of insurance regulations and industry developments, staying up-to-date with changes and updates.

What We Offer:

  • A competitive salary package, estimated at $95,000 per annum, depending on experience.
  • Opportunities for career growth and professional development, with regular training and mentorship programs.
  • A collaborative and dynamic work environment, with a focus on teamwork and open communication.
  • A flexible work arrangement, with the option to work from home three days per week.
  • A comprehensive benefits package, including monthly external training and regular social events.

To Apply:

If you are a motivated and experienced insurance professional looking to take your career to the next level, please submit your application to [insert contact details].



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