Case Manager

4 weeks ago

Sydney, New South Wales, Australia EML (Employers Mutual Limited) Full time
About EML

EML is a leading provider of workers compensation and personal injury claims management services. Our goal is to help individuals get their lives back through ongoing support during their return-to-work journey.

The Role

We are seeking a skilled Case Management Specialist to join our team in Sydney. As a key member of our claims team, you will play a critical role in assisting injured workers return to employment.

Your responsibilities will include:

  • Supporting injured workers through their physical or psychological injury
  • Developing and maintaining relationships with stakeholders to facilitate a smooth return-to-work process
  • Ensuring active and timely strategies are implemented to improve recovery and return-to-work outcomes
About You

We are looking for individuals with exceptional customer service and organizational skills who can thrive in a fast-paced environment. If you are passionate about helping people and can handle challenging conversations, we encourage you to apply.

As a Case Management Specialist, you will have the opportunity to work with a diverse range of stakeholders, including injured workers, employers, doctors, and rehabilitation providers. You will be responsible for developing and maintaining relationships with these stakeholders to facilitate a smooth return-to-work process.

Why EML?

At EML, we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams.

We truly support each other and offer competitive benefits, flexible hours, and work-from-home arrangements. We foster a learning culture that allows for us to continually invest in our employees, ensuring a long-term career here at EML.

Employee Benefits

We offer a range of benefits to our employees, including:

  • A diverse and collaborative team culture
  • Flexibility to work from home to support work-life balance
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Generous discounts from over 350 retailers through our RewardsHub program
  • Comprehensive learning and development opportunities
  • Access to support and counselling services
  • Company-wide events to stay connected and celebrate success
  • Entitlement to annual company incentive scheme + salary reviews
  • Up to 16 weeks paid parental leave, plus super

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