Compliance Resolution Lead

Job TitleA senior leadership position overseeing the resolution of complex customer complaints and disputes, ensuring quality standards across all schemes and products.Providing operational direction to a team of case managers to deliver exceptional service in resolving formal complaints and ensuring quality in customer interactionsLeading the investigation,...

Complaints Resolution SpecialistThis role is a critical part of our team's success, requiring experienced professionals who can thrive in a fast-paced environment and make a real difference in the lives of others.About the PositionWe are seeking a skilled Complaints Resolution Specialist to assess and monitor complaints and other regulatory intelligence,...

Job OverviewAs a Governance, Risk and Compliance professional, you will play a pivotal role in ensuring the effective management of our organization's governance, risk and compliance frameworks. This position is responsible for overseeing and implementing governance, risk and compliance requirements to ensure alignment with our contract and company...

Incident Management ExpertYour role will be to coordinate the response to major incidents, implementing processes and procedures to minimize their impact on business operations. This is a critical position that requires strong leadership skills and the ability to work effectively with cross-functional teams.Key Responsibilities:Establish and maintain...

Key Incident Resolution SpecialistOur team is responsible for restoring high-priority incidents within agreed Service Level Agreements (SLAs). The Key Incident Resolution Specialist plays a crucial role in ensuring incident backlogs are managed efficiently, post-incident reviews are produced, and technical bridges are hosted.This role involves:Tracking...

Job Title: Crisis Resolution SpecialistAbout the Role:We are seeking a skilled Crisis Resolution Specialist to join our team. In this role, you will be responsible for managing crisis situations, ensuring effective resolution and minimizing impact on our operations.Key Responsibilities:Leading conference calls with technical resources and stakeholders to...

Job Title: Education Compliance LeadRole Overview:The Education Compliance Lead plays a pivotal role in the Non-government Education sector, driving excellence in educational delivery.Key Responsibilities:Lead and manage teams to ensure effective implementation of educational policies and programs.Collaborate with stakeholders to develop and maintain...

Strategic Compliance DirectorThe Director of Global Compliance plays a pivotal role in ensuring compliance with applicable country, national, and regional laws and regulations related to background screening.This individual leads a global team responsible for shaping and operationalizing compliance practices, partnering with cross-functional teams, and...

Complaints Resolution SpecialistThe role involves strategic leadership for high-quality complaints handling, ensuring consistent systems and processes to achieve positive outcomes.This position requires a reliable individual who can work independently as well as part of a small team, maintaining discretion and integrity while dealing with sensitive...

About the RoleThe Assistant Director will lead a team of approximately 35 staff, supporting the Director to implement compliance and investigations strategies across various disability service providers. The role involves developing and maintaining regulatory approaches, conducting investigations into alleged non-compliance, and fostering opportunities for...