Claim Portfolio Manager

3 days ago

Sydney, New South Wales, Australia beBeeClaims Full time $90,000 - $120,000

Job Opportunity

We are seeking a dedicated professional to join our team, who guides individuals to achieve the best possible outcomes for their health and wellbeing.

About Us

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). We focus on managing insurance claims on behalf of insurers, brokers, government bodies, and self-insured corporations. Our values include collaboration, work-life balance, and employee recognition.

Key Responsibilities

  • Manage a portfolio of differentiating claims in a fast-paced claims environment
  • Raise payments and settle claims with client service instructions, company guidelines, and delegated authority
  • Achieve monthly productivity levels as designated by management
  • Resolve complaints in accordance with company guidelines
  • Find opportunities for process improvement and recognize potential fraud/recovery indicators for claims where applicable

Requirements

  • Passion and drive to take ownership of your own claim's portfolio
  • Outstanding organisational and time management skills
  • Excellent interpersonal, verbal, and written communication skills
  • Energy and flexibility to work with the Corporate team and desire to support projects recognised as crucial to our long-term business plan
  • Ability to comply with relevant state legislation
  • Insurance policy interpretation skills
  • Stakeholder management

What You Need To Do The Job

Our diverse Motor team is looking for Claims Consultants to manage a portfolio of differentiating claims in a fast-paced claims environment. You will be dealing directly with Third Parties, Loss Adjusters, NSW Government Agencies, and providing support to staff while building strong client relationships with all our customers and external partners.

The ideal candidate will have experience in Motor claims insurance or General Insurance claims, or corporate customer service experience. The position will be offered on a permanent full-time basis with flexible hybrid working arrangements.

Overview Of Our Business

As part of our resilient team, you will work together to redefine excellence, valuing collaboration and making a positive impact in the lives of our clients and claimants.

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