
Senior Admissions Liaison
6 days ago
This pivotal role coordinates the admissions process, ensuring exceptional customer service for residents and their families. Key responsibilities include:
- Monitoring and responding to inquiries from prospective residents and their families.
- Maintaining an up-to-date resident waitlist database.
- Preparing contracts and resident files.
- Developing relationships with internal and external stakeholders to enhance the admissions process and optimize care centre occupancy.
- Following up on outstanding RAD and DAP payments.
To succeed in this role, you'll need:
- Previous experience working in a high-level coordinator role.
- Previous experience working in aged care (or related sector).
- Demonstrated understanding of Commonwealth and State Funding structures.
- Excellent communication skills.
- Commitment to superior customer service.
- Highly developed organizational skills.
- Proficient in Microsoft Office suite.
- Working rights within Australia.
- National Police Clearance.
In return, you can expect:
- Attractive salary packaging options.
- Ongoing training and development opportunities.
- A supportive and collaborative work culture.
- Varied rosters and flexible hours.
- Automatic entry to our recognition program.
- Exceptional on-site services and facilities.
- A dynamic work environment that encourages growth.
- Discounts on health insurance.
- Free onsite parking.
- Access to our Employee Assistance Program.
The ideal candidate will have a strong background in coordinating complex processes, excellent communication skills, and a commitment to delivering exceptional customer service. If you're passionate about making a difference in the lives of others, we encourage you to apply for this challenging and rewarding role.
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