GIS Solutions Expert

6 days ago

Brisbane, Queensland, Australia beBeeTechnical Full time $90,000 - $110,000
GIS Solution Delivery Expert

We deliver the best GIS solutions, harnessing the power of innovative minds.

Are you driven to address pressing issues like climate change, national security, and disaster response?

In this role, you will collaborate with leading experts, leveraging cutting-edge tech and solutions to shape our future.

To succeed, you'll need:

  • A strong IT background with 2+ years of experience.
  • Proven software support or technical customer service expertise.
  • An in-depth understanding of corporate IT environments, including systems, infrastructure, networks, security, and policies.
  • Familiarity with Web server software and server-based applications.
  • Experience with enterprise architecture, integrations, and multi-tiered environments.
  • Python skills are desirable.
  • ArcGIS Enterprise experience is highly valued.
  • Troubleshooting expertise in cloud environments, such as Amazon Web Services (AWS) and Microsoft Azure (Azure).
  • Database knowledge, including MS SQL server, PostGres/GIS, Oracle, HANA.
  • Exceptional customer service and communication skills.
  • The ability to diagnose faults and communicate relevant findings effectively.

This position requires a team player with excellent analytical and problem-solving skills.

Key qualifications include a relevant degree in Computer Science, Information Technology, Geography, Geospatial Science, Remote Sensing, and/or Surveying.

You must hold current permanent and full-time working rights in Australia and align with our core values.

About the Role

This GIS Solution Delivery Expert will drive business growth by delivering exceptional support and ensuring timely resolution of technical issues.

Responsibilities include:

  • Managing incident queues and responding to client queries.
  • Collaborating with cross-functional teams to resolve complex technical issues.
  • Providing training and adoption services for clients.
  • Developing and maintaining our knowledge base.

This role offers opportunities for professional growth and development, aligning with our company's vision and values.

Requirements

To be successful in this role, you will need:

  • Minimum 2 years of IT experience.
  • Experience working in software support or technical customer service.
  • Strong analytical and problem-solving skills.
  • Excellent customer service and communication skills.
  • Relevant degree in Computer Science, Information Technology, Geography, Geospatial Science, Remote Sensing, and/or Surveying.

We offer a dynamic work environment, opportunities for growth, and a competitive salary package.

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