Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Services Officer at our Keilor East Leisure Centre.
As a key member of our team, you will be responsible for delivering exceptional customer service and sales experience to our members and guests. You will work closely with our team to achieve sales targets and provide a positive experience for our customers.
Key Responsibilities- Achieve daily sales targets and provide exceptional customer service to existing and prospective members
- Provide relevant and accurate information to prospective members and handle enquiries in line with company processes and systems
- Conduct tours of the centre and provide an excellent experience to prospective members
- Apply sound cash handling principles and use of Point of Sale (POS) systems
We are looking for someone with a strong sales and customer service background, who is able to build rapport and positive relationships with people. You will have experience in working in a team to achieve collective and individual targets and possess strong communication skills.
You will also have a passion for customer experience and be able to communicate with a diverse range of guests. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.
About the CompanyBelgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.
We are committed to providing a child safe environment and are an equal opportunities employer. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability.
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