Customer Relationship Liaison

6 days ago


Melbourne, Victoria, Australia beBeeRelationship Full time $80,000 - $125,000
Job Title: Customer Relationship Liaison

The role of a Customer Relationship Liaison is to foster a positive relationship between customers and the organization. This involves effective communication, problem-solving, and providing solutions to customer complaints and queries.

Key Responsibilities:
  • Exercise professional judgement and take ownership for case management and customer resolution.
  • Provide high-level customer service to respond to customers in a timely manner.
  • Identify and initiate opportunities for innovation and continuous improvements to systems, processes, or work practices.

We seek an individual with excellent analytical skills to develop solutions to moderately complex problems. This role requires a liaison to resolve customer complaints and queries effectively.

Requirements:Skills and Qualifications:
  • Excellent communication and interpersonal skills.
  • Ability to analyze problems and develop solutions.
  • Strong organizational and time management skills.
Benefits:

This role offers a challenging and rewarding experience, with opportunities for growth and development. We provide a supportive work environment and offer competitive compensation and benefits packages.



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