Career Opportunities in Fitness
4 weeks ago
About Goodlife Health Clubs
">We are Australia's premier, privately-owned fitness organisation, operating in excess of 90 premium clubs across Queensland, Victoria, South Australia, and Western Australia.
">Our mission is to move people to achieve great things by providing improved health, well-being and a sense of accomplishment to more than 270,000 members.
">As a Member Support Consultant (MSC), you will play an essential role in building and maintaining a thriving membership base at our clubs.
">Role Overview
">Your primary goal will be to achieve membership growth goals through proactive sales activities and retain existing members through exceptional customer service.
">You will be responsible for generating high-quality sales leads, conducting sales presentations and tours, creating positive member journeys and achieving successful outcomes to enquiries.
">In addition, you will be required to:
">- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns">
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities">
- Achieving the required number of lead contacts via telephone to maximise sales opportunities">
- Providing sales presentations and tours to prospective members">
- Creating great member journeys via positive and personalised interactions">
- Achieving successful outcomes to enquiries">
- Opening and closing the club as per the club roster">
- Active involvement in member retention programs, inspiring members to continue their fitness journey">
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience">
About You
">To be successful in this role, you will need:
">- Current First Aid & CPR certificates">
- The ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals">
- The ability to solve problems, and overcome obstacles">
- Outstanding communication abilities - able to listen, understand, empathise and influence others">
- Tenacity with a natural drive to achieve individual targets and team goals">
- Customer focused with a desire to achieve exceptional customer outcomes">
What We Offer
">We offer a competitive package including a base salary of $50,000 - $60,000 per annum, plus uncapped commission, a complimentary all-access Goodlife membership, anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards.
">In addition, we provide ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards.
">About Fitness & Lifestyle Group
">Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia.
">We have 319 locations across Australia, New Zealand, and Southeast Asia, supporting over 585,000 members in leading healthier, more active lives.
">Please visit our website careers.fitlg.com for a list of all of our current vacancies and to register for job alerts in your area.
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