Field Service Technician

4 weeks ago

Brisbane, Queensland, Australia Nordson Corporation Full time

Job Summary

The Service Technician will be responsible for providing technical support to customers in the Northern Region, with a focus on specific Key Accounts and territory responsibilities. The role will involve providing a high level of field equipment support, planning, prioritizing, and working in a largely autonomous fashion.

Main Responsibilities/Accountabilities

  • Shared responsibility for Part budgets in the given Territory.
  • Provide technical service support to the customer base for Preventative Maintenance and Breakdown situations.
  • Promote the technical and performance characteristics of products and make market development calls with other team members and the Regional Manager.
  • Plan and prioritize work commitments in a dynamic environment.
  • Offer alternate technical solutions to problems.
  • Provide technical analysis, assessment, and advice on existing installed equipment, potential products, and projects.

Characteristics

  • Understanding of best practice servicing techniques and methods.
  • Accurate and reliable analysis and assessment of equipment status, scope of work, and costing.
  • Effective work organization and planning methods.
  • Internal interaction and support visible at all levels of the business.
  • Good customer service skills and ability to manage customer expectations.

Measures

  • Territory part sales targets.
  • Increase of active Customers and Revenue year on year.
  • High communication and administration skills.
  • Amount, Quality, and Timeliness of all activities.

Job Requirements

  • Trade certificate in mechanical fitting, industrial instruments, electrical trade, or similar.
  • Minimum 4 years providing service support in a field service environment.
  • Well-developed technical and analytical skills.
  • Immunized against Q fever.
  • Electrical disconnect/reconnect license valid for the state of Queensland.
  • Good customer service experience and skills.
  • Capable interpersonal, communication, and negotiation skills.
  • Developed computer skills, including Microsoft Outlook, Word, and Excel.

  • Field Service Technician

    4 weeks ago

    Brisbane, Queensland, Australia Roc Consulting Full time

    Job Title: Field Service TechnicianCompany: Roc ConsultingJob Type: Full-timeLocation: East BrisbaneJob Description:We are seeking a skilled Field Service Technician to join our team at Roc Consulting. As a Field Service Technician, you will be responsible for installing and servicing a wide range of automatic gates and access...

  • Field Service Technician

    3 weeks ago

    Brisbane, Queensland, Australia Zhejiang Dingli Machinery Co.,ltd Full time

    The position at Zhejiang Dingli Machinery Co.,ltd is based in Brisbane and requires a Field Service Technician to support customers and business partners. Responsibilities include field and workshop maintenance on EWP's & Material Handling products, inventory management, routine travel, and client entertainment. Key qualifications include trade certified...

  • Field Service Technician

    4 weeks ago

    Brisbane, Queensland, Australia Hastings Deering (Australia) Ltd Full time

    About the RoleHastings Deering (Australia) Ltd is seeking a skilled Field Service Technician to join our award-winning team in Brisbane. As a Field Service Technician, you will be responsible for providing exceptional service to our customers by ensuring all maintenance and repairs are carried out to the highest possible standard.Key ResponsibilitiesDiagnose...

  • Field Service Technician

    4 weeks ago

    Brisbane, Queensland, Australia Zone IT Solutions Full time

    We are seeking a skilled Field Service Technician to join our team at Zone IT Solutions. As a Field Service Technician, you will be responsible for installing, maintaining, and repairing equipment and systems at client sites, ensuring optimal performance and customer satisfaction.Key Responsibilities:Provide technical support for desktops, laptops, monitors,...

  • Field Service Technician

    4 weeks ago

    Brisbane, Queensland, Australia Ricoh Full time

    About the RoleWe are seeking a skilled Field Service Technician to join our team at Ricoh. As a Field Service Technician, you will be responsible for delivering quality work for scheduled pre- and post-sales support to our customers via logged Service Orders.Key Responsibilities:Deliver quality work for scheduled pre- and post-sales support to our customers...

  • Service Technician

    2 weeks ago

    Brisbane, Queensland, Australia Atlas Copco Australia Pty Ltd Full time

    The Atlas Copco Specialty Rental division offers a unique opportunity to join our team as a Service Technician - Field Specialist. In this role, you will be the face of the Atlas Copco brand for service and reliability, spending most of your time visiting and supporting our customers.The role involves travel and service work at customer sites within your...

  • Field Service Technician

    1 month ago

    Brisbane, Queensland, Australia Talent Focus Full time

    Job Title: Field Service Technician - BrisbaneOur client is a global leader in the cleaning equipment industry with a rich history of innovation. They have transformed from a product-oriented manufacturer to a customer-driven global solution partner.As a Field Service Technician in Brisbane, you will be working in a challenging and fast-paced role as a vital...

  • Field Service Technician

    4 weeks ago

    Brisbane, Queensland, Australia Telstra Full time

    Job OverviewWe're seeking a skilled Field Service Technician to join our team at Telstra. As a key member of our team, you will be responsible for delivering exceptional customer experiences by activating and assuring telecommunications products and services.About the RoleAs a Field Service Technician, you will work independently to provide seamless service...

  • Field Service Technician

    4 weeks ago

    Brisbane, Queensland, Australia Zone IT Solutions Full time

    We are seeking a skilled Field Service Technician to join our team at Zone IT Solutions. In this role, you will be responsible for installing, maintaining, and repairing equipment and systems at client sites, ensuring optimal performance and customer satisfaction.Key Responsibilities:Provide technical support for desktops, laptops, monitors, printers, and...

  • Field Service Technician

    2 days ago

    Brisbane, Queensland, Australia Atlas Copco Australia Pty Ltd Full time

    Atlas Copco Australia Pty Ltd offers an attractive opportunity for a Field Service Technician to join their team in Mackay, QLD.The estimated salary for this role is around $90,000 per annum.About the RoleThis is a fantastic opportunity to work with a leading provider of sustainable productivity solutions, supporting customers across various industries.The...

  • Field Service Technician

    4 weeks ago

    Brisbane, Queensland, Australia Zone IT Solutions Full time

    We are seeking a skilled Field Service Technician to join our team at Zone IT Solutions. As a key member of our team, you will be responsible for installing, maintaining, and repairing equipment and systems at client sites, ensuring optimal performance and customer satisfaction.Key Responsibilities:Provide technical support for desktops, laptops, monitors,...

  • Mackay Field Service Technician Role

    4 days ago

    Brisbane, Queensland, Australia BTP Full time

    About UsBTP is a leading supplier of machinery rental, parts and services to the mining, construction and earth-moving industries. With over 30 years of experience, we have developed a strong reputation for delivering high-quality solutions to our customers.Our capabilities include machine rebuilds, Service Exchange components, Site based and Field Service...

  • Field Service Technician

    4 weeks ago

    Brisbane, Queensland, Australia Roc Consulting Full time

    About the RoleRoc Consulting is seeking a skilled Service Technician to join their team in East Brisbane. As a Service Technician, you will be responsible for installing and servicing a wide range of automatic gates and access systems.Key ResponsibilitiesInstalling and servicing automatic gates and access systemsProviding high-level customer service to...

  • Field Service Technician: Maintenance Expert

    2 weeks ago

    Brisbane, Queensland, Australia Symmetry Human Resources Group Pty Ltd Full time

    Job Summary: We are seeking a skilled Field Service Technician to join our team in Brisbane QLD. As a Field Service Technician, you will be responsible for providing corrective and preventative maintenance on coffee and food equipment at customer premises.Key Responsibilities:Carry out corrective maintenance on coffee and food equipment at customers'...

  • Field Service Technician

    4 weeks ago

    Brisbane, Queensland, Australia Zone IT Solutions Full time

    We are seeking a skilled Field Service Technician to join our team at Zone IT Solutions. In this role, you will be responsible for installing, maintaining, and repairing equipment and systems at client sites, ensuring optimal performance and customer satisfaction.Key Responsibilities:Provide technical support for desktops, laptops, monitors, printers, and...

  • BTP Field Service Technician

    1 month ago

    Brisbane, Queensland, Australia Perenti Group Full time

    Job Title: BTP Field Service TechnicianWe are seeking an experienced Field Service Technician to join our team in Mackay, QLD. As a key member of our team, you will be responsible for maintaining and repairing heavy-duty equipment, including Caterpillar and Komatsu machines.Key Responsibilities:Diagnose and repair complex equipment issuesPerform routine...

  • Senior Field Services Technician in Brisbane

    19 hours ago

    Brisbane, Queensland, Australia NBN Co Full time

    Job OverviewWe are seeking an experienced Senior Field Services Technician to join our team in Brisbane.About the RoleIn this autonomous role, you will be responsible for installation, repair and maintenance of nbn products and services across various technologies. Your day-to-day tasks may include:Cabling installation (copper and fibre) including jointing,...

  • Senior Field Technician in Bundaberg

    4 weeks ago

    Brisbane, Queensland, Australia NBN Co Full time

    About the RoleWe are seeking a skilled Field Service Technician to join our team in Bundaberg. As a Field Service Technician, you will be responsible for delivering end-to-end service to homes and businesses across the nation, ensuring timely, high-quality, and brilliant customer service.Key ResponsibilitiesInstallation, repair, and maintenance of our...

  • Network Services Field Technician

    2 days ago

    Brisbane, Queensland, Australia NBN Co Full time

    Company Overview:NBN Co is a leading provider of network services, connecting Australians and enabling a digital future.We're looking for a skilled Senior Field Technician to join our team in Bundaberg, where you'll play a crucial role in delivering exceptional customer service and ensuring the reliability of our network.Job Description:This is an exciting...

  • IT Helpdesk and Field Service Technician

    4 weeks ago

    Brisbane, Queensland, Australia JP Smith Recruitment Full time

    About the Role:We are seeking a skilled Field and Helpdesk IT Support Professional to join our team at JP Smith Recruitment & HR. As a Field Technician, you will be the primary technical support for our clients, either on-site or online/phone. On-site, you'll troubleshoot and resolve issues, and when remote, you'll handle client enquiries and provide level...