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Customer Service Representative

2 months ago

Frankston, Australia South East Water Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Excellence Officer. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers through various channels.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to provide seamless customer experiences
  • Problem-solve and identify solutions to customer issues
  • Work in a fast-paced environment and adapt to changing priorities
  • Utilize technology to efficiently manage customer interactions
What We Offer
  • A competitive salary starting from $62,755 + Super
  • A comprehensive training program to ensure your success in the role
  • A hybrid work environment with flexible working arrangements
  • A range of benefits, including free on-site parking and cultural leave
  • Opportunities for career growth and development
About Us

South East Water is a leading water utility company that is committed to delivering healthy water for life. We are passionate about innovation, customer service, and community engagement. Our team is diverse and inclusive, and we welcome applications from individuals from all backgrounds.

We are an equal opportunities employer and are committed to providing a safe and inclusive work environment for all employees. If you are passionate about customer service and are looking for a challenging and rewarding role, we encourage you to apply.