Ambassador of Excellent Customer Service

2 weeks ago

North Mackay, Queensland, Australia beBeeHospitality Full time $50,000 - $80,000
Guest Services Representative

As a Guest Services Representative, you will be the first point of contact for our guests. You will have the opportunity to make a lasting impression and provide an exceptional experience for every visitor.

The role involves greeting guests, checking them in, responding to their requests, and settling accounts with a smile. You will also take the initiative to add a personal touch to each guest's stay by recommending hotel facilities and services.

You will work closely with other departments to ensure seamless communication and service delivery. Your ability to multitask, think on your feet, and maintain a calm demeanor under pressure will be essential in this role.

Key Responsibilities:

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